Director of Talent & Culture

Posted 10 Days Ago
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Dallas, TX, USA
In-Office
Senior level
Real Estate • Travel • Hospitality
The Role
Lead talent acquisition, culture, learning & development, compensation strategy, employee relations, and HR compliance. Partner with executive leadership to drive staffing, engagement, retention, onboarding, succession planning, and team recognition programs.
Summary Generated by Built In
Company Description

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox, Auberge Collection will debut in 2026 as the city’s most captivating new address a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting. 

Job Description

Act as a collaborative and strategic partner to the General Manager and the Executive Committee Members for strategizing the hotel’s goals, developing and implementing process improvement, ensuring appropriate staffing levels, coaching performance and delivering heartfelt service.

Lead Talent Management 

Attract top talent to join our organization by being the champion of our brand’s culture and values. Ensure effective staffing strategies with leaders.  Keep a finger on the pulse of the local talent pool.  Identify educational institutions and attend career fairs to build a pipeline of eager hospitality professionals.  Create a seamless and inclusive onboarding process for all new Team Members.  Develop a competitive compensation structure that attracts and retains top talent.   Support succession work aligned with the overall Talent Management strategy.

Culture Creator

Demonstrate a passion for the team by spending time in each department, and attending daily rallies and walking spaces.  Exhibit a collaborative approach with peers and managers by exchanging ideas and valuing each Team Member’s individual opinion.  Create a feedback loop where Team Members' concerns are heard and actioned.  

Use your creativity and ingenuity to champion an events calendar, recognition programs, and incentive programs that keep the Team Members engaged and connected to our brand.  Keep communication thriving by keeping Team Members “in the know” using all methods, ensuring all messaging aligns with the brand. 

Maintain a deep understanding of organizational culture using metrics connected to engagement and retention; actively work to identify opportunities for improvement

Learning and Development  

Prioritize Auberge L&D initiatives by championing, organizing, and leading Team Member training. Work with leaders and team members to develop their service skills and product delivery. 

Financial Acumen and Subject Matter Expertise

Utilize sound financial decision-making to ensure budgets are in place and adhered to that provide the Team with necessary resources for events and programming

Demonstrate subject matter expertise by ensuring compliance with mandatory laws; be proactive to upcoming changes for the city, state, and federal labor statutes that impact our business and team.

Skillfully address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values, always fostering a respectful and heartfelt environment.  

 

Qualifications

  • Demonstrated history of building a winning team
  • Demonstrated HR leadership experience and capability
  • 5 years of progressive HR experience
  • Strong HRIS/HCM/Payroll system experience 

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Skills Required

  • Demonstrated history of building a winning team
  • Demonstrated HR leadership experience and capability
  • 5 years of progressive HR experience
  • Strong HRIS/HCM/Payroll system experience
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The Company
1,100 Employees
Year Founded: 1998

What We Do

Auberge Collection is a portfolio of extraordinary hotels, resorts, safaris, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. Spanning three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

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