Jobs at Auberge Collection

Coordinates and delivers guest activities at a luxury lodge, including setting up classes, leading daily hikes, managing supplies, cleaning activity areas, communicating maintenance and inventory needs, and supporting VIP guests and events. The role requires strong organization, hospitality, communication, outdoor adaptability, physical stamina, weekend and holiday availability, and the ability to provide engaging experiences for guests of all ages.

Drive business and entertainment travel sales for a luxury hotel, securing corporate and entertainment accounts, increasing room nights and revenue, managing client relationships, and expanding market share. The role develops strategic sales plans, maintains account agreements, coordinates with group and catering teams, supports global sales requests, builds community relationships, tracks performance, and represents the hotel at trade shows and client events.

The Learning and Development Manager partners with resort leaders and frontline teams to improve service execution, deliver brand training, coach leaders, and strengthen employee engagement, retention, and internal growth. The role manages learning programs, tracks participation and outcomes, ensures training compliance, translates operational metrics into development actions, and reinforces luxury hospitality standards through hands-on coaching and facilitation.

Lead the opening and ongoing banquet operation for a luxury hotel, overseeing staffing, training, event execution, service standards, budgets, labor, compliance, and guest satisfaction. The Director will manage weddings, meetings, galas, private dinners, and social events while collaborating with Catering, Culinary, Sales, Engineering, Security, and other departments to deliver polished experiences.

Leads talent and culture initiatives for a luxury hotel, serving as the primary team member contact. Responsibilities include maintaining HR processes and compliance, supporting payroll and staffing, recruiting, preparing job offers, coordinating J-1 visa applications, maintaining employee records, communicating policies, and developing recognition programs.

Plans and manages conferences, incentive programs, and group events at a luxury resort. Responsibilities include client relationship management, event proposals, upselling, vendor coordination, site tours, pre-conference planning, cross-department communication, onsite client support, billing review, and post-event follow-up.

Welcomes and orients guests to spa facilities, reviews treatment schedules, maintains guest areas, prepares body care products, saunas, and baths, serves poolside drinks, tidies and restocks pool areas, and transports linens to laundry. Provides attentive customer service in a fast-paced luxury resort environment while supporting smooth spa operations.

Coordinates guest arrivals, departures, reservations, payments, tours, and wellness facility access at a luxury resort spa and fitness center. Provides information, recommends services, handles complaints, maintains cleanliness and supplies, and supports daily spa operations, training, and opening and closing procedures.

Supervise and train Wellbeing and spa staff while ensuring exceptional guest service. Manage spa and fitness facility opening, closing, cleanliness, appointments, scheduling, check-in and checkout, billing, retail sales, inventory, cost control, and administrative tasks. Address guest concerns, maintain service standards, support employee evaluations, and ensure efficient front-desk operations.

Leads daily luxury spa and wellbeing operations, including scheduling, staffing, guest service, team development, training, facility readiness, inventory, compliance, and financial performance. The manager oversees reception, attendants, therapists, estheticians, retail, and wellness programming while resolving guest concerns and collaborating with hotel departments to deliver exceptional experiences.

Leads talent management, recruiting, onboarding, culture, engagement, learning and development, compensation, employee relations, compliance, and HR operations for a luxury hotel. Partners with the General Manager and executive team on staffing, performance, process improvement, succession planning, team communications, recognition programs, training, budgets, investigations, and labor law compliance.

Welcomes resort guests, assists with luggage transportation, arranges taxis and shuttles, provides local recommendations, securely handles guest packages and mail, and coordinates requests between guests and hotel departments. The role requires a warm, efficient, guest-focused approach and a flexible schedule, including weekends and holidays.

Maintain cleanliness in hotel public areas, including corridors, lobbies, and restrooms. Support event-space setup and breakdown, deliver linens and supplies to housekeeping staff, coordinate with other departments on special requests, and report maintenance issues or damages for prompt resolution.

The Assistant Director of Finance develops financial strategies, budgets, forecasts, and plans; ensures legal compliance and accurate reporting; partners with department heads on resource allocation; identifies and mitigates financial risks; and leads and develops the finance team. The role requires hospitality accounting knowledge, strong spreadsheet and Microsoft Office proficiency, analytical ability, leadership skills, and schedule flexibility for weekends and holidays.

Manages operational IT services for a luxury resort, including guest internet, networking, IT security compliance, quarterly user audits, technology projects, budgeting, CAPEX planning, training, and team leadership. The role focuses on maintaining reliable technology experiences across guest rooms, outlets, and resort areas while supporting operational performance and exceptional guest service.

Leads hotel financial strategy, budgeting, cash flow optimization, financial reporting, operational controls, asset protection, compliance, and owner relationships. The role partners with hotel operations, develops practical policies and procedures, evaluates financial risks, provides analysis and projections, and supports staff professional development and training.

Manages Falcon Room and Crest Club bar operations, ensuring timely setup, guest service standards, cocktail execution, and bartender performance. Coaches and mentors bartenders, supports scheduling, develops seasonal cocktails with the Director of Outlets, monitors local beverage offerings, and introduces hospitality technology and service innovations. The role requires flexible availability, including weekends and holidays, in a luxury resort environment.

Lead banquet operations and event execution for a luxury hotel, managing client relationships, service quality, food presentation, staffing, training, communication, budgets, cost control, pricing, and financial reporting. The role requires coordinating teams to deliver exceptional guest experiences and ensuring events are planned and executed flawlessly.

Leads and matures Auberge’s Internal Audit function by developing risk-based audit plans, conducting enterprise risk assessments, executing operational, financial, compliance, and governance audits, and reporting findings to executives and audit committees. The role performs hands-on fieldwork, manages remediation, enhances methodologies and technology, advises on business initiatives, and coordinates with Legal, external auditors, and The Friedkin Group. Extensive domestic and international travel to hotel and resort properties is required.

Supports hotel finance operations through invoice and expense processing, general ledger entries, account reconciliations, financial reporting, budgeting and forecasting support, audit assistance, and financial record keeping. The role also coordinates with vendors and internal departments, resolves discrepancies, maintains organized documentation, and ensures compliance with accounting and audit policies. This is an on-site position requiring strong organization, attention to detail, communication, and proficiency with Excel and accounting software.