Staples is seeking a Director, Talent Acquisition Operations & Compliance to lead our recruiting infrastructure, including operations, systems, compliance, and vendor management. This role ensures hiring practices are efficient, scalable, and compliant while delivering a strong experience for candidates, hiring managers, and recruiters.
What You’ll Do
Lead TA operations, compliance, reporting, and process improvement
Advise on TA Marketing strategies
Translate hiring needs into scalable, efficient recruiting processes
Drive continuous improvement across workflows and service delivery
Oversee ATS, CRM, background screening, and AI-enabled recruiting tools
Lead system enhancements, integrations, and workflow improvements
Partner with systems to modernize recruiting infrastructure
Evaluate new technologies to support evolving hiring needs
Oversee background screening, audits, and escalations
Establish governance, controls, and documentation
Monitor regulatory changes and mitigate risk
Optimize vendor value and delivery
Coach and develop talent to strengthen team capability
Build a culture of accountability and continuous improvement
What You Bring
Strong knowledge of recruiting compliance and regulatory requirements
Experience leading system implementations or process redesigns
Experience managing vendors, contracts, and service delivery
Proven cross-functional partnership
Experience
10+ years in TA Operations, HR Operations, Recruiting Operations, HR Compliance, or similar experience
5+ years of people leadership experience
Experience managing TA systems (ATS, CRM)
Experience using data and metrics to drive process improvements
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Skills Required
- Strong knowledge of recruiting compliance and regulatory requirements
- Experience leading system implementations or process redesigns
- Experience managing vendors, contracts, and service delivery
- Proven cross-functional partnership
- 10+ years in TA Operations, HR Operations, Recruiting Operations, HR Compliance, or similar
- 5+ years of people leadership experience
- Experience managing TA systems (ATS, CRM)
- Experience using data and metrics to drive process improvements
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
-
Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
-
Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
-
Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
