Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
As the Director of Strategic Input, you will play a pivotal role in guiding AlticeUSA's program/ project selection. Your primary focus will be on prioritizing projects to ensure alignment with the company's strategic imperatives and outsized customer benefit. You will spearhead the identification, tracking, and assessment of strategic fit, ensuring that each project contributes effectively to the company's financial objectives, operational success and enhances customer value.
Responsibilities
- Strategic Project Portfolio Management: Partner with the VP of Experience Assurance and Strategic Intake to develop and execute a comprehensive project portfolio management strategy that aligns with the company's long-term corporate objectives and vision.
- Project Intake and Prioritization: Collaborate with key stakeholders, including the executive leadership team, product owners, and department heads, to intake, assess, and prioritize projects based on their potential impact on corporate objectives and customer benefit. Determine whether or not projects proceed based on ability to fulfill the business objectives.
- Performance Metrics: Define and monitor key performance indicators (KPIs) to assess the performance and effectiveness of projects, ensuring they remain in line with strategic objectives and customer-centric outcomes.
- Resource Allocation: Work closely with department leaders to allocate resources efficiently across projects to maximize return on investment and customer satisfaction.
- Center of Excellence: Contribute to the Altice SPO Center of Excellence (CoE) to drive a culture of continuous improvement within the Project Portfolio Management function, refining processes and methodologies to enhance project delivery and benefit realization.
- Communication: Regularly disseminate relevant insights to executive leadership, enabling informed decision-making and resource allocation.
- Stakeholder Engagement: Foster strong relationships with internal and external stakeholders, ensuring their active involvement in the project selection process and managing their expectations regarding project outcomes.
- Leadership: Mentor and coach leaders and teams to improve strategic definition while fostering a collaborative work environment.
Qualifications
- Bachelor's degree in Business Administration, Project Management, or a related field (advanced degree preferred)
- Proven experience (10+ years) in project portfolio management, with a track record of successful project prioritization and benefit realization
- Strategic contextual thinker
- Financial and data analysis experience with strong understanding of ROI models and experience tracking business case attainment
- Ability to work collaboratively across teams
- Demonstrated leadership skills on high impact projects
- Excellent verbal and written communication skills
- Resiliency to adapt to a competitive environment
- Self-starter / self-directed
- Strong critical problem solving
- Strong attention to detail
- Ability to multi-task with competing priorities
- Professional certification in portfolio management is a plus
- Previous experience in telecommunications/broadband industry is a plus .
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
What We Do
We are one of the largest broadband communications and video services providers in the United States, serving nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
The way we interact, connect, and communicate evolves every day, with faster, more accessible, and more secure products and services, making it easier than ever to come together when we need it most. Whether it’s through connectivity in the home or on the go or through local news, national news, and more, Altice USA’s brands make it easier for consumers, businesses, communities, schools, hospitals, and everyone in between to connect to the things that matter most to them.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Altice USA promise and one that is reflective of the many diverse communities we serve. Altice USA employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
Gallery
Altice USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.