Welcome to AMN Healthcare — Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
Consistently ranked among SIA’s Largest Staffing Firms in America.
Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.
The Director, Strategic Account Management – Language Services leads a team of Strategic Account Managers responsible for managing and growing enterprise healthcare client relationships. This role blends strategic account leadership with hands-on execution, driving client performance, retention, contract renewals, and revenue expansion across complex accounts.
The Director is accountable for strengthening client engagement, expanding share of wallet, and ensuring language services programs deliver measurable business value while meeting performance and growth targets.
- Own and grow strategic client relationships, ensuring high levels of client satisfaction, retention, and revenue expansion
- Lead Quarterly Business Reviews (QBRs), presenting performance data, insights, and growth opportunities to executive stakeholders
- Develop and execute account growth strategies, including market penetration, share of wallet, and expansion of language services solutions
- Build relationships with C-suite and senior client leaders, navigating complex, ambiguous situations to drive outcomes
- Serve as an escalation point for client issues, resolving challenges and identifying growth opportunities
- Lead, coach, and develop a team of 4–5 Strategic Account Managers / Senior Strategic Account Managers
- Drive performance through goal setting, KPI tracking, and structured development (IDPs, performance plans, coaching)
- Upskill team members from tactical account management to more strategic, consultative client engagement
- Conduct regular 1:1s and team meetings focused on performance, development, and client outcomes
- Balance strategic leadership with hands-on execution in a fast-paced, high-volume environment
- Oversee account plans and ensure consistent execution against growth, retention, and performance targets
- Partner with cross-functional teams (Sales Operations, Finance, Legal, Client Support, Field Services) to deliver solutions and resolve issues
- Manage pricing, contract renewals, rate adjustments, and margin considerations in partnership with internal stakeholders
- Ensure accurate performance tracking, reporting, and financial alignment across accounts
- Travel (30–50%) to meet with clients, support team members, and engage in customer-facing activities to drive growth
- Participate in on-site client meetings, relationship building, and business development efforts
- Bachelor’s degree or equivalent experience
- 10+ years of professional experience in account management, client management, or sales
- 6+ years of experience in a quota-carrying or revenue growth role managing enterprise or strategic accounts
- 4+ years of experience leading and developing individual contributor account management or sales teams
- Experience working in healthcare services
- Experience managing complex client relationships and executive stakeholders (VP/C-level)
- Proven ability to drive revenue retention, growth, and contract renewals
- Experience leading client performance discussions using data (e.g., QBRs, business reviews)
- Ability to operate in a highly matrixed, fast-paced, and execution-focused environment
- Experience in language services or language access
- Experience supporting hospital systems, healthcare providers, or enterprise healthcare clients
- Background in consultative sales or strategic account management
- Master’s degree (MBA or related field)
- Experience with Salesforce, Workday, or enterprise CRM/financial systems
- Strategic account management & revenue growth
- Executive client relationship management
- Quarterly business reviews (QBRs) & data-driven storytelling
- Team leadership & performance coaching
- Cross-functional collaboration & stakeholder management
- Financial acumen (pricing, margin, contract management)
- Ability to navigate ambiguity and complex client environments
- Work is performed in an office/home office environment.
- Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate$99,500 - $124,000 Salary
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
Skills Required
- Bachelor's degree or equivalent experience
- 10+ years of professional experience in account management, client management, or sales
- 6+ years of experience in a quota-carrying or revenue growth role managing enterprise or strategic accounts
- 4+ years of experience leading and developing individual contributor account management or sales teams
- Experience working in healthcare services
- Experience managing complex client relationships and executive stakeholders (VP/C-level)
- Proven ability to drive revenue retention, growth, and contract renewals
- Experience leading client performance discussions using data (e.g., QBRs, business reviews)
- Ability to operate in a highly matrixed, fast-paced, and execution-focused environment
AMN Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AMN Healthcare and has not been reviewed or approved by AMN Healthcare.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options along with disability and life insurance protections. Wellness and support add-ons such as EAP access, virtual care, and condition-specific programs are also presented as part of the package.
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Retirement Support — Retirement benefits include a 401(k) with company match and the option for Roth 401(k) participation. An employee stock purchase plan is also offered, expanding the set of longer-term financial benefits beyond base pay.
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Wellbeing & Lifestyle Benefits — Wellbeing-oriented benefits extend beyond insurance to include mental-health support, financial planning, legal counseling, and discounts, with hardship grants available for qualifying life events. Professional support such as free continuing education and learning resources is also included in the total rewards picture.
AMN Healthcare Insights
What We Do
AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.
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