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About the RoleIn this critical leadership role, you will be accountable for all new capabilities for our highly scaled Ecommerce back-end services, powering Gap Inc.’s omni-channel platforms (Web, Mobile, Stores). You will be leading a high-performance engineering team practicing best-in-class DevOps and continuous delivery engineering practices.
In addition, you will be responsible for working with your Product Management, Architecture and Technical Program Management peers to build end-to-end product delivery and technology plans for this area, across of all Gap Inc.’s brands and markets.
A key part of your responsibilities will include instituting the right processes and practices to ensure high availability of all your applications and services at scale, while leading your team’s Cloud-based technical roadmap. In your role, you will also lead oversight for the total cost of ownership for building, testing and running your products in Production – ensuring on time and on budget delivery.
You will be responsible to support our multi-billion dollar e-commerce services platform across all our brands, across multiple geographies, showcasing our products to millions of customers worldwide - making it fast, intuitive and rewarding to shop online!What You'll Do
- Accountable for ensuring overall delivery excellence and high availability for the Cloud-based Catalog. headless APIs at Gap, Inc.
- Lead product and technical roadmap planning for the group, actively collaborating with key architecture, product, operations and program management partners
- Ensure successful delivery execution of large complex product initiatives consisting of multiple cross- functional / organizational Agile teams
- Maintain overall financial oversight as part of total cost of ownership for building all your product capabilities, Production support and Cloud consumption costs
- Participate in continuous delivery improvement efforts with modern agile, lean and design thinking practices
- Provide leadership, mentorship and oversight to a high-performance team of engineering managers and engineers across product delivery, technology decisions, engineering best practices and transformation
- Evaluate business needs, research and formulate application solutions, and make solution recommendations to Gap Tech leadership.
Who You Are
- Engineering leadership experience with managing services at high scale, preferably in a Retail setting
- Deep end-to-end technical knowledge building and running web applications, services and related technologies in the Cloud – Microsoft Azure, Amazon Web Services or Google Cloud
- Proficient and hands-on experience with Java, J2EE, Spring, Payment systems, Messaging services, API design, Database systems and high-volume, multi-threaded microservices. Domain expertise with Product Catalog services, including Search and feeds is highly desired
- Ability to credibly challenge technical design decisions and approaches with highly talented product managers, architects and engineers
- Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes and practices, including Agile Development, Cloud, DevOps
- Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget / time expectations
- Strong executive presence and experience advising and interfacing with senior executives and business leadership on technology related issues, excellent executive-level verbal and written communication
- Bachelor’s degree from an accredited college, or equivalent experience in Computer Science or a related field.
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
