Director, Software Engineer, Fan Identity Platform

Reposted 23 Days Ago
Be an Early Applicant
New York, NY
In-Office
180K-235K
Senior level
Sports
We are the only major sports league to have its tech team 100% in-house.
The Role
Lead the Consumer Identity platform at MLB, guiding engineering teams, overseeing platform design, and ensuring security compliance while enhancing user experience.
Summary Generated by Built In

Major League Baseball is looking for an experienced Director of Software Engineering to lead our Consumer Identity platform.  The team’s responsibilities cover client libraries and services to support login, registration, account management, and single-sign on for web and native iOS, Android and connected device applications.  This role will oversee the team responsible for building and maintaining aspects of MLB's core platform which serve millions of fans across multiple lines of the business.

We are looking for a dynamic manager of technology that can take on complex challenges while fostering a culture of engineering and operational excellence. As Director, you will help scale and guide the engineering teams while being hands-on, assisting in the platform's design and architecture. We are looking to make transformational changes to our identity platform and this role will lead the build and maintenance of a modern platform. You will cultivate a deep understanding of our day-to-day identity domain, while partnering with business stakeholders and product managers to facilitate the design and implementation of new engaging features for our users.

Additionally, this role will focus on building necessary controls from a security, fraud and compliance perspective, while ensuring a high-throughput, low-latency, best-in-class experience for MLB fans. If you are passionate about building identity platforms and if you love the world of Baseball, this will be a great opportunity for you!

Responsibilities 

  • Collaborate with Engineering and Product Leadership to develop engineering roadmaps 
  • Lead and motivate by presenting technical and organizational vision and feedback
  • Support teams as they transform requirements into actionable development plans
  • Work cross functionally to form coalitions around initiatives
  • Contribute to our inclusive culture to ensure team satisfaction and engagement
  • Manage vendor relationships for partner platforms and software services technologies 

Collaboration  

  • Participate in an agile environment
  • Participate in the full software development life cycle (requirements gathering, designing, building, testing and maintenance)
  • Participate in and lead triage efforts during production incidents

Technology Leadership

  • Lead and take ownership of critical features and your own initiatives
  • Stay abreast of emerging technologies, trends, and industry standards related to identity management and security
  • Influence the innovation of products used by millions of users worldwide
  • Mentor and coach engineers in your team and across the organization to build a strong engineering-focused culture
  • Work with peers throughout the engineering organization to lead and influence strategic technology initiatives
  • Influence the way that baseball is consumed by millions of users worldwide

Qualifications & Skills

  • Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or comparable field of study, and/or equivalent work experience
  • 5+ years of hands-on software development
  • 5+ years serving as lead or architect of software development projects
  • 5+ years leading engineering teams
  • 3+ years building identity and access management platforms
  • Recruiting, performance management, talent development
  • Agile process and SRE best-practices
  • Strong application knowledge of IAM concepts, technologies, and best practices, including SSO/Federation and MFA

Preferred Qualifications

  • Master’s degree in Computer Science, Information Systems, Software, or comparable field of study, and/or equivalent work experience
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders
  • Working knowledge of the OKTA platform and/or Auth0
  • Cloud service architectures and strategies (GCP, Amazon)
  • Observability and application performance monitoring
  • Strong analytical and problem-solving abilities
  • Experience with consumer facing services and high-scale systems
  • Experience working with identity and/or authorization systems
  • Understanding of deploying and scaling within a cloud infrastructure

Salary Range: $180,000 - $235,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. 

Top MLB Perks & Benefits

  • Competitive Benefits Package
  • Company 401K Contribution
  • Paid Time Off and Holidays
  • Paid Parental Leave
  • Access to Free Tickets to Baseball Games & MLB.TV
  • Discounts at MLB Store | MLBShop.com
  • Employee Assistance Programs (EAP)
  • Onsite/Online Training & Development Programs
  • Tuition Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Pet Insurance

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

MLB is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

California Residents: Please see our California Recruitment Privacy Policy for more details.

Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!

Top Skills

Auth0
Cloud Service Architectures
Federation
Iam Concepts
Mfa
Okta
Sso
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The Company
HQ: New York, NY
0 Employees
Year Founded: 1903

What We Do

MLB is in the business of producing and showcasing human performance. Our core product consists of those who are the best at what they do. And for that we have a responsibility to provide the highest quality product that we can, at every level. Our fans and our communities deserve nothing less.

Why Work With Us

For those who are ready to join the Major Leagues of their careers, we take the same approach that we do with our players. We strive to engineer experiences that empower our own “workforce athletes” to be at their best. Step up to the plate and let's build the next chapter of Major League Baseball, together.

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