AVP Small/Mid Business Strategy and Planning

Reposted Yesterday
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New York, NY, USA
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The AVP leads strategy and planning for Small and Mid-Market employers, focusing on growth strategies, partnership opportunities, and cross-functional collaboration to drive initiatives and enhance business operations.
Summary Generated by Built In
Description and Requirements
The Team You Will Join
You will join the Small/Mid-Size business segment team within MetLife's U.S. Business, supporting the Regional Business in Group Benefits. This team enables strategy execution, growth, and operational excellence for Small and Mid-Market employers (U1000 lives). The role partners closely with Regional Business leadership, product, distribution, finance, technology, and enterprise strategy teams.
The Opportunity
The AVP - Strategy and Planning, Small and Mid-Market leads strategy design, planning, and execution for the U1000 segment with Regional Business and US Group Benefits. This role serves as a trusted strategic advisor to senior leadership and plays a critical role in shaping growth strategies, launching new solutions, and enabling the scaling of MetLife's Small Business Solutions (SBS) platform profitably. Success in this role requires strong strategic thinking, execution discipline, familiarity working with AI tools, Executive and Senior leader presence and the ability to influence across a highly matrixed organization.
  • Identify new partnership opportunities and lead execution/launch of new partnerships.
  • Develop business cases and financial models to launch new solutions
  • Proven ability to lead and influence across sales, marketing, underwriting, operations, finance, and technology

How You'll Help Us Build a Confident Future (Key Responsibilities)
  • Lead strategy design and mobilization for Small and Mid-Market employers under 1000 employees.
  • Drive cross-functional strategic assessments and high-potential market opportunity analyses.
  • Identify new partnership opportunities and seed business development initiatives.
  • Develop business cases and financial models to launch new solutions, including identifying fail-fast opportunities.
  • Lead delivery of in-market initiatives that impact sales, partnerships, and revenue growth.
  • Own U100 distribution activation and customer migration strategies onto SBS and related platforms.
  • Identify and pilot AI-enabled use cases to drive business growth and efficiency.
  • Drive the annual planning cycle and align initiatives with enterprise and business strategies.
  • Create dashboards, management routines, and executive communications for senior leadership.

What You Need to Succeed (Required Qualifications)
  • Bachelor's Degree in Business Administration or related field, Master's Degree preferred
  • 8+ Years Experience in management consulting, corporate strategy, planning, business transformation, or related leadership roles.
  • Strong analytical, financial modeling, and problem-solving capabilities.
  • Proven ability to lead and influence across sales, product, operations, finance, and technology.
  • Ability to communicate effectively with senior and executive leadership.
  • Familiarity using AI tools in day-to-day workflows
  • Prior experience in Financial Services and/or Insurance

What Can Give You an Edge (Additional Skills)
  • Experience in insurance, financial services, or group benefits especially in a Management Consulting setting at a top-tier consulting firm or Corporate Strategy at a large enterprise
  • Familiarity with Small Business or Mid-Market platforms and distribution models.
  • Hands-on exposure to analytics, or digital product enablement
  • Hands-on exposure to AI tools such as Claude, Replit, Cursor etc. - you have built tools/solutions/products using AI tools and/or use AI tools in day-to-day life and work
  • Strong executive storytelling and presentation skills.
  • High agency and ownership mindset
  • Learning and growth mindset with intent to be hands-on

#LI-SP1
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is 165000 - 225000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
165000 - 225000
#BI-Hybrid

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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