Director, Software Engineering

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

The Director, Software Engineering provides leadership in aligning information systems development with business objectives for assigned business applications and/or technologies.  The incumbent provides overall direction and guidance to engineering managers/leads, engineers/developers and contract labor teams.  She/he drives software development across multiple teams and phases to ensure execution of project work plans. Determines department priorities and ensures software development objectives are met.

Essential RESPONSIBILITIES and ACCOUNTABILITIES

Responsible for effective and timely development of new and/or enhanced systems/technologies. Monitors all aspects of the Software Development Lifecycle and Production Support service levels.  Ensures high level technical support is provided. Works closely with customers, other IT managers, and management to identify and maximize opportunities to use technology to improve business processes as well as sizing technical efforts. Prepares business cases, including financial analyses of potential new technologies/systems/applications.  Evaluates based on company strategic needs and resource availability. Oversees business analysis, development work and quality assurance of projects for assigned systems/technologies. Collaborates with the domain architect on product and enterprise level solution designs aligned to North Star objectives.   Collaborates effectively at all levels to prepare strategic plans. Ensures system requests tie into objectives of the company strategy map and budgets. Contributes to the development of information technology development standards, policies, processes and procedures to ensure consistent compatibility and integration throughout the company. Continuously reviews the technology needs of supported business functions/processes relative to new technological developments and trends.  Keeps abreast of the industry and emerging technology Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis. Prepares/manages department budget: P&L forecasting, operational/capital expenditures, contract negotiations and invoice processing Leads and manages multiple teams to accomplish objectives through effective recruitment & selection, training & development, performance management and rewards & recognition.

JOB SPECIFICATIONS

Knowledge & Skills:

• Strong understanding of the commercial P&C insurance industry Strong understanding of API development/management and API lifecycle management – including API security standards Experience with cloud-native architectures, microservices and event-driven architecture
• Broad knowledge of software development techniques, processes, methods and best practices.  Knowledge of application test automation products, processes, and best practices
• Strong understanding of Agile development methods and its application to company technology needs. 
• High level knowledge/expertise in implementation, and maintenance of large-scale business applications.
• Strong strategic decision making & long term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems.
• Excellent communication, collaboration and interpersonal skills to effectively lead and motivate team.
• Excellent interpersonal, communication, presentation & consultative skills for effective collaboration with senior management.
• Good general business acumen.

Education & Experience:

• Required knowledge & skills would typically be acquired through a Bachelor’s degree and 10 years of related experience in software development & architecture design, including project management and business analysis.
• 5 or more years of management experience is required.

Normal office environment

Disclaimer

Incumbent may be asked to perform other duties as required.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.