Jobs at Arch Capital Services LLC

Prepare NAIC and state regulatory filings, statutory journal entries, annual statements, and supplements for property and casualty insurance entities. Collaborate across departments to gather data, meet strict reporting deadlines, support finance projects, and improve processes. The role requires strong statutory accounting knowledge, analytical and communication skills, advanced Excel capability, and the ability to manage multiple responsibilities autonomously.

Lead Arch Insurance North America’s Surety Underwriting Group by setting strategy, managing underwriting performance, driving profitable growth, developing talent, ensuring regulatory compliance, and representing the organization with customers, agents, brokers, and other stakeholders. Evaluate renewals, new business, actuarial trends, reinsurance, market opportunities, and product applications while optimizing resources across the business unit.

Provide actuarial support for P&C programs including portfolio profitability reviews, large account pricing, parameter studies, pricing/tool development, monitoring reporting, and collaborating with underwriting to improve rate plans.

Develop and maintain backend applications using .NET Core, Azure, microservices, SQL Server, Entity Framework Core, and AKS. Design APIs and business functionality, troubleshoot performance issues, fix bugs, manage deployments, and ensure code quality. Collaborate with cross-functional teams to deliver features and maintain scalable, responsive applications. The role also involves cloud workloads, CI/CD, asynchronous programming, database integration, and applying software design patterns.

Coordinates QA activities for new and existing systems, developing test plans, managing schedules, executing functional, regression, and end-to-end testing, and overseeing defect resolution. Validates BI reports, dashboards, data warehouses, and complex database outputs using advanced SQL. Develops and maintains Playwright automation in TypeScript or JavaScript, supports CI/CD integration, communicates risks and issues, and provides testing documentation and status updates.

Coordinates QA activities for new and modified systems by developing test strategies, plans, timelines, and automated test scripts. Executes functional, regression, end-to-end, data warehouse, dashboard, and report testing; manages defects; validates complex data using SQL; maintains test environments; analyzes risks and communicates issues to project teams. Requires Playwright, TypeScript or JavaScript, CI/CD, SQL Server, data testing, Agile, and enterprise reporting experience.

Develop and maintain backend applications using .NET Core, Azure, microservices, SQL Server, and AKS. Design APIs and business functionality, collaborate with cross-functional teams, manage deployments, troubleshoot performance issues, fix bugs, and maintain code quality. The role requires experience with Entity Framework Core, asynchronous programming, CI/CD, Git, Azure cloud services, containers, and database integration. React, insurance, and reinsurance experience are beneficial.

Design, build, and maintain data pipelines, analytics-ready datasets, reports and dashboards on cloud platforms (Databricks, Snowflake, Azure). Partner with stakeholders to translate requirements, perform analysis and modeling, troubleshoot data issues, apply development best practices, and share knowledge across teams.

Manages complex, high-severity commercial general liability, excess, and umbrella claims across U.S. jurisdictions. Responsibilities include investigating claims, evaluating coverage, liability, damages, reserves, and risk transfer issues; directing counsel; developing resolution strategies; negotiating settlements; communicating with insurers, brokers, underwriters, and management; preparing reports; and attending mediations, trials, and related proceedings.

The Actuarial Director will lead a team in analyzing profitability, monitoring rates, conducting actuarial studies, and developing tools for pricing decisions.

Plan, implement, monitor, and maintain network and IT infrastructure, including data center systems, servers, network equipment, ISP services, virtualization, DNS, and monitoring platforms. Provide Tier 3 support, troubleshoot faults, coordinate with suppliers, install cabling and equipment, manage facility systems such as UPS and generators, perform safety checks, and maintain technical documentation.

Supports portfolio management through data collection, entry, analysis, dashboards, reporting, and recommendations. Maintains Clarity PPM data and responds to user requests, develops databases and data systems, identifies trends, visualizes performance, and recommends process improvements. Collaborates with stakeholders to understand business requirements and presents findings to management using Power BI, Excel, and related tools.

Develops and sustains data reporting, analytics, dashboards, and databases to support continuous improvement and leadership decision-making. Collects, cleans, transforms, and analyzes data; identifies trends, correlations, process improvement opportunities, and data-quality issues. Builds visual reports using Power BI and related tools, presents findings to management, and collaborates with stakeholders to understand business requirements. Requires expertise in data mining, database management, statistical analysis, visualization, and process efficiency.

Provides actuarial support for P&C insurance programs through profitability reviews, large-account pricing, portfolio monitoring, actuarial studies, tool development, rating-plan improvements, and rate-plan support. Collaborates with underwriters and cross-functional partners while analyzing trends, pricing adequacy, underwriting mix, and segmentation. The role is designed for an aspiring actuary with no prior experience required and includes support for actuarial exam completion and professional credentialing.

Monitors and analyzes Workers Compensation exposure, claims, and regulatory data to improve data quality and support statutory reporting. Creates documentation, reports, and data submissions; resolves bureau criticisms, medical and indemnity data inquiries, and systemic anomalies. Supports surcharge and assessment payments, responds to ad hoc requests, and collaborates with business units and support teams to meet deadlines and regulatory obligations.

Provides actuarial support for P&C insurance programs through profitability reviews, account pricing, parameter studies, portfolio monitoring, reporting, and pricing tool development. The role analyzes segmentation, rate changes, underwriting mix, and emerging trends; collaborates with underwriters and business partners on rating plans and regulatory support; and presents findings. Candidates will develop actuarial expertise while pursuing property and casualty actuarial credentials.

Provides in-office technical support for Windows desktops, mobile devices, telephone systems, applications, virtual desktops, and collaboration tools. Diagnoses and resolves basic to moderate incidents, manages tickets, installs hardware and software, configures voice services, supports endpoint technologies, escalates complex issues, documents solutions, contributes to knowledge sharing, improves service processes, and helps meet service-level agreements.

Develop, configure, test, and support ServiceNow catalog items, custom applications, automations, integrations, and AI-enabled workflows. Gather requirements, create technical designs and architecture documentation, coordinate testing, support upgrades, and provide production support. The role requires JavaScript-based ServiceNow development across ITSM modules, scripting, Flow Designer, integrations, and stakeholder communication. Participation in agile delivery and night-shift work is required.

Manage and enhance customer insight data models, maintain data integrity, collaborate on internal and third-party data requirements, and produce regulatory metrics, thresholds, dashboards, and management information. Analyze customer outcomes, identify root causes, generate actionable insights, raise queries with business owners, and support compliance with FCA conduct and consumer duty requirements. The role partners with cross-functional teams to improve customer-centric decision-making and evidential reporting.

Executes manual and automated testing for web and client-side applications. Develops and maintains automation scripts and frameworks, creates regression and integration test plans, validates features, reports defects, and supports Agile sprints. Collaborates with product, business, and development teams to ensure test coverage. Leads Scrum testing teams, improves testing workflows, and mentors junior engineers.