Jobs at Arch Capital Services LLC

Manage a New York public school insurance portfolio, coordinating policy transactions, compliance activities, proposals, documentation, reporting, and customer communications. Support underwriting operations, business retention, lead generation, and profitable growth while maintaining relationships with insureds, brokers, agents, and internal teams. The role also identifies process improvements, provides market intelligence, and ensures responsive, accurate account service.

The role involves managing complex general liability and auto claims, assessing coverage issues, negotiating resolutions, and maintaining communication with stakeholders while ensuring timely and effective claims management.

Performs cash accounting for facultative assumed and ceded reinsurance, including cash entry, application, reconciliation, collections support, unapplied cash resolution, billing statements, contract posting, and SOX control compliance. Requires strong analytical, organizational, communication, and time-management skills, Excel proficiency with pivot tables and VLOOKUP, Microsoft Office knowledge, and a bachelor's degree in Accounting or Finance.

Develop and maintain backend applications using .NET Core, Azure, microservices, SQL Server, and AKS. Collaborate with cross-functional teams to deliver features, troubleshoot performance issues, fix bugs, manage deployments, and uphold code quality. The role also involves API and server-side design, Entity Framework Core, Azure cloud deployments, CI/CD, containerization, and database integration. Familiarity with React, Git, DevOps tools, asynchronous programming, and insurance or reinsurance is valuable.

Processes and reconciles finance transactions, manages accounts payable, applies cost center and intercompany allocations, supports financial analysis and monthly or quarterly close activities. The role requires accurate data entry, documentation, internal customer service, collaboration with Accounts Payable, and process improvement support during US EST night-shift hours.

Collaborates with business stakeholders, software engineers, and QA analysts to define requirements, translate requests into system specifications, prioritize roadmaps and backlogs, support Agile delivery, analyze business processes, manage requirements risks, and coordinate software testing. Provides stakeholder guidance, resolves complex user issues, and develops business analysis standards and documentation for software and data warehouse applications.

Supports property and casualty insurance operations by interpreting data, analyzing results, processing transactions, preparing documents and reports, communicating with teams and customers, resolving issues, and improving processes. The role requires accuracy, timely service, strong analytical and communication skills, proficiency with Microsoft Office, adaptability, and a bachelor's degree.

Leads accounts receivable operations, including billing, collections, cash application, reconciliations, financial controls, reporting, and audit support. Supervises and develops the receivables team, monitors aging and cash inflows, resolves discrepancies, improves processes, and partners with Underwriting, Finance, Operations, and IT. The role also supports system modernization, automation, month-end close, and insurance-related premium billing activities.

Own and scale production data platforms for systematic credit strategies. Architect reliable pipelines and storage for large financial datasets, implement governance, testing, validation, CI/CD, APIs, and observability, and collaborate with quantitative researchers and engineers to deliver investment data systems.

Manages complex executive assurance claims, including D&O, financial lines, private equity, transaction risk, and commercial crime matters. Investigates claims, evaluates coverage, liability, damages, reserves, and risk transfer issues, directs defense counsel, reviews legal materials and invoices, negotiates resolutions, prepares management reports, and maintains claim records. Requires collaboration with insureds, brokers, underwriters, counsel, and senior management, plus 15–20% travel for mediations, trials, and related proceedings.

Provides strategic leadership for Guidewire application governance, standards, delivery maturity, technology-debt remediation, workforce capability, and Center of Excellence development. Leads end-to-end IT delivery for Workers’ Compensation and Auto expansion across PolicyCenter, BillingCenter, and ClaimCenter. Partners with infrastructure, architecture, security, data, quality, operations, business leaders, vendors, and Guidewire partners while managing roadmaps, risks, budgets, executive reporting, training, certifications, and delivery performance.

Processes and reconciles claims advice, payments, allocations, reserves, and total incurred reviews. Performs financial and administrative claims activities with emphasis on accuracy, timeliness, customer service, and effective transaction processing. Supports the Aii Claims team while coordinating with project and claims operations managers in Manila and London.

Provides actuarial support for P&C insurance programs through profitability reviews, pricing analyses, portfolio monitoring, actuarial studies, tool development, and rating plan improvements. The role partners with underwriters and business stakeholders, develops database and programming solutions, analyzes trends and pricing adequacy, and supports new product development. Candidates should have quantitative training, strong analytical and communication skills, SQL proficiency, and an interest in completing actuarial exams.

Processes and coordinates medium to complex multi-state premium audits with minimal supervision. Reviews workers compensation, general liability, and auto audits for compliance with captive specifications; analyzes experience modifications, calculates premiums and surcharges, enters and validates data across multiple systems, and manages invoicing and billing. Collaborates with audit vendors, staff auditors, and internal teams to meet service commitments.

Collects, organizes, documents, and analyzes insurance contracts and slips. Processes data into systems, verifies accuracy, creates queries and reports, and supports underwriting, risk capture, and bordereaux management for Lloyd’s Syndicate policies.

Supports global banking administration and treasury systems, including bank account management, portal access, fee analysis, cash management, fraud prevention, governance, reporting, and Treasury projects. Liaises with banks, service providers, and internal teams; maintains banking data and controls; identifies process improvements and compliance issues. Requires strong analytical, communication, organizational, and problem-solving skills, plus advanced Microsoft Office and Excel proficiency.

Manage a portfolio of first-party property claims within service-level agreements and defined authority. Responsibilities include reviewing policy coverage, setting and maintaining reserves, developing file strategies, negotiating settlements, communicating proactively with brokers, underwriters, stakeholders, and insureds, and delivering customer-focused claims resolution.

Leads finance reporting, automation, and process optimization across Workday, Alteryx, DUCO, Sigma, and Anaplan. Develops reports, workflows, reconciliation rules, and scalable process improvements while evaluating AI opportunities. Partners with finance, technology teams, and system owners to define requirements, manage testing and change delivery, strengthen controls, and resolve complex problems. Acts as a technical subject matter expert, guides colleagues, coordinates stakeholders, and manages multiple improvement workstreams.

Coordinates with software architects and senior engineers to ensure implementations follow enterprise architecture principles and best practices. Collaborates across projects and programs to manage interdependencies and resolve issues. Provides input to product and delivery managers on product roadmaps and high-level estimates while solving complex business problems in an innovative, collaborative environment.

Analyzes exposure, claims, workers compensation, medical, and indemnity data to support regulatory reporting, data quality, financial obligations, and business inquiries. Creates documentation, reports, and statistical analyses; investigates data anomalies and bureau criticisms; responds to ad hoc requests; and collaborates with business units and support teams to resolve issues and meet reporting deadlines.