The Langham, Melbourne enjoys sweeping vistas of the Yarra River and Melbourne skyline. Outstanding location amidst the city’s captivating Arts and Leisure district. A sanctuary nestled on the famous Southbank Promenade. We have on offer, 388 luxury guest rooms and suites, our team of hospitality professionals deliver high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.
The Role:
This is a rare and unique opportunity to be leading the Sales Team of Melbourne’s most luxurious hotel brand, The Langham, Melbourne.
As Director of Sales, you will maximise total revenue potential for The Langham, Melbourne across all segments, including group, corporate and MICE with a focus on acquisition and developing strong relationships with key business partners locally, regional and internationally
You will support the Director of Sales & Marketing in supervising and managing the day to day operations of the business as well as supporting the team to achieve our purpose
We are looking for a sales professional who has a curious mind, energetic, passionate, is savvy with the latest and newest offerings in Melbourne
This role suits a commercially astute leader who thrives in a high-profile hotel environment and brings deep expertise across sales strategy, brand-led passion and drive, revenue collaboration and stakeholder engagement. The ideal candidate will bring proven experience from within the luxury hotel sector, with a strong understanding of high-end hospitality environments.
Some of the responsibilities include:
- Ability to demonstrate a proactive approach to sales and be a dynamic sales professional who will positively impact our business and clearly understand The Langham brand
- Key to success in this role is your understanding and knowledge of the Marketing function
- Maximise total hotel revenue, including room revenue, banquet and catering
- Maximise segmentation mix and develop business from existing channels while creating new business development opportunities
- Manage strong relationships with senior decision-makers from key leisure, PCO's, corporate accounts and travel agents
- New business research, solicitation, prospecting, and acquisition will be a large part of this role
- Building and maintaining strong relationships across internal and external clients, and other market and industry sources
- Working closely with the Director of Sales & Marketing to develop and implement strategies to maximise business
- Drive proactive and reactive sales activity, managing pipelines, key accounts and new opportunities
- Partner with Revenue Management on forecasting, pricing, distribution and RGI performance
- Lead and motivate the on‑site sales team with clear goals and accountability.
- Represent the hotel at industry events and within the local market to build profile and reputation.
- Ensure compliance with brand standards, company policies and governance requirements.
- Monitor market trends and competitor activity to inform strategic decisions.
- Strategic thinker with the ability to translate strategy into clear, actionable outcomes.
- Confident negotiator experienced in key accounts, contracts and high‑value partnerships.
- Inspirational leader with a track record of building high‑performing sales teams.
- Polished communicator with strong executive presence and credibility.
- Entrepreneurial, resilient and results‑driven mindset.
About you:
- Minimum 2 years’ experience within a 5-star luxury hotel sales environment
- Have a sound knowledge of the Marketing function of a hotel
- Excellent communication and leadership skills, relationship management and networking abilities
- A proven track record in achieving targets and yield management
- A collaborative and motivating leader of others with a strategic and analytical focus
For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/melbourne/
What We Do
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The group takes its name from The Langham, London, Europe's first Grand Hotel. For over 150 years, this flagship property has been the pinnacle of sophisticated and gracious hospitality, a philosophy that is reflected group-wide through inspiring design, cutting-edge innovation, sincere service and an unwavering commitment to building great memories. With dedicated colleagues in more than 20 hotels located in major cities throughout four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to be a global hospitality group that pursues excellence.
