Location: Seoul, South Korea
Job Type: Full-time
At Coupang, we exist to wow our customers. Our mission is to make shopping, eating, and living easier than ever before. We’re disrupting the multi-billion-dollar commerce industry from the ground up and building a reputation as South Korea’s most innovative and reliable e-commerce platform.
We combine the agility of a startup with the scale and resources of a global public company. This unique blend empowers us to launch new services at speed, drive innovation, and make a tangible impact every day. At Coupang, you’ll grow alongside bold, hands-on, and ambitious teammates who are passionate about shaping the future of commerce.
On Rocket Growth (RG):
Rocket Growth is a dynamic business unit focused on driving innovation, scale, and strategic growth across emerging markets and categories. We are building a brand that stands for bold thinking, transformative impact, and future-forward leadership.
A. Sales Planning & Performance Management
Strategic Planning: Act as the primary planning partner to designated Category Leaders, coordinating and driving the annual, quarterly, and ongoing sales planning processes.
Goal Setting & Tracking: Establish and maintain robust performance tracking mechanisms (KPIs, OKRs) to monitor category sales execution against strategic objectives.
Deep-Dive Analysis: Conduct detailed, hypothesis-driven analysis of sales performance, market trends, and category performance to identify risks, opportunities, and areas for optimization.
B. Strategic Storytelling & Executive Presentation
Narrative Development: Design and build compelling, clear, and concise strategic 'storylines' and presentations for consumption by Sales Leadership and Executive Management.
Executive Readouts: Present key findings, strategic recommendations, and performance summaries with conviction, translating complex planning and tracking data into actionable business insights.
Rapid-Turnaround: Leverage a 'management consulting' mindset to quickly synthesize complex information and transform it into highly polished, presentation-ready formats under tight deadlines.
C. Team Leadership & Asset Scalability
Team Management: Manage, coach, and develop a team of Analysts/Planners, ensuring high quality and consistency in their analytical outputs.
Scalable Solutions: Lead the team in the development and implementation of reusable, automated, and scalable planning and tracking assets (e.g., dashboards, templates, data models).
Sales Enablement: Drive the transition toward a 'self-serve' data model, enabling the broader sales team to access performance data and tracking insights directly and efficiently.
II. Required Qualifications & Experience
Experience: 10-15 years of professional experience in Sales Operations, Business Planning, Strategy, or a related analytical function, preferably supporting a high-intensity, fast-paced Sales organization.
Structure & Detail: Demonstrated history of being highly structured and meticulous in planning, execution, and documentation.
Analytical Skills: Advanced proficiency in data analysis and modeling (e.g., Excel, SQL, Tableau/Power BI) and the ability to derive strategic insights from large datasets.
Communication: Exceptional written and verbal communication skills, with a proven ability to summarize complex issues into a crisp, consumable storyline for executive audiences.
III. Preferred Qualifications
Management Consulting: Prior experience at a top-tier management consulting firm is a strong advantage.
Team Leadership: Experience managing or mentoring analytical staff.
Tool Proficiency: Expertise in CRM systems (e.g., Salesforce), planning tools, and Business Intelligence platforms (Tableau).
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- 10-15 years professional experience in Sales Operations, Business Planning, Strategy, or related analytical function
- Highly structured and meticulous in planning, execution, and documentation
- Advanced proficiency in data analysis and modeling (Excel, SQL, Tableau or Power BI)
- Exceptional written and verbal communication; ability to summarize complex issues into concise executive storylines
- Manage, coach, and develop a team of Analysts/Planners
- Prior experience at a top-tier management consulting firm
- Expertise in CRM systems (Salesforce), planning tools, and BI platforms (Tableau)
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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