Director, Sales Excellence, CEMEA

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is looking for a dynamic Director of Sales Excellence to support the evolution of our sales approach across the CEMEA region. Based in Dubai, this role focuses on sales enablement and process improvement to enhance our client-centric sales strategies. The successful candidate will help align sales processes with client needs, foster a culture of continuous improvement, and support the development and implementation of sales enablement programs. By working closely with client-facing teams and both regional and global colleagues, the Director will help embed best practices and contribute to positive change across the region.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Key Responsibilities:

• Learning Strategy: Develop and implement learning and enablement strategies for key sales initiatives that support business growth and align with organizational objectives.
• Enablement Program: Use existing platforms and tools to gather feedback, deliver relevant training, and measure learning effectiveness. Continuously assess and update programs to improve outcomes.
• Process Improvement: Challenge existing processes and identify opportunities to streamline operations, reduce sales cycle time, implementation time, and accelerate time to revenue
• Project Management: End to end management of strategic projects that align with Visa’s business objectives, ensuring timely and effective execution.
• Collaboration: Work closely with sales and cross-functional teams to ensure integrated solutions that meet client objectives.
• Proactive Problem Solving:  Identify challenges and suggest practical solutions to improve sales processes.
• Data-Driven Decision Making: Use data and analytics to inform recommendations and monitor the impact of initiatives.
• Communication: Articulate clear, concise, and impactful recommendations and updates to senior management, ensuring alignment and support for the initiatives.

Qualifications:

• A Master’s degree in Business Administration, Finance, or a related field.
• 10-12 years of experience in management consulting, corporate strategy, banking, or equivalent fields.
• Experience in sales enablement or sales roles within B2B organizations, ideally with multi-product solutions.

Key Competencies:

• Analytical Thinking: Strong analytical skills with a structured approach to decision-making.
• Collaboration: Excellent ability to influence without authority, rally corporate resources, and engage functional experts to drive business objectives.
• Project Management: Good organizational skills and ability to manage multiple priorities.
• Adaptability: Quick learner capable of dealing with complexity and ambiguity while driving organizational change.
• Innovative Thinking: Ability to think outside the box, connect disparate ideas, drive projects to completion, and bring teams along.
• Attention to Detail: Careful and thorough in work and analysis.
• Communication: Personal presence and the ability to communicate compelling messages verbally and in writing to senior managers and stakeholders.

If you are a strategic thinker with a passion for sales excellence and driving client-centric solutions, we invite you to join our team and make a significant impact on Visa’s business in the CEMEA region.