The Director of Sales Enablement will report to the Head of Business Intelligence, focused on creating and adoption of best-in-class sales tools to maximize efficiency and effectiveness. The Director will partner with existing SMEs to assist in developing, implementing and executing the overall sales-facing tools, roadmaps and data intelligence needs - engaging wholesalers and sales leaders, while also maintaining a line of sight to industry best practices\capabilities.
- Partnering with Sales, Marketing, Data Science and Technology teams to:
- Deeply understand Sales needs and processes, through active qualitative feedback gathering/rep shadowing and quantitative trends
- Contribute to Sales tools roadmaps, sharing external best practices, and aligning with cross-functional teams
- Drive tool adoption and implementation partnering with training teams
- Assist in scoping analyst project initiatives, ensuring project management operational excellence from problem definition through execution
- Provide near-term operational support and/or coordinate triaging tech issues across various cross-functional teams
- Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business
What You Need
- 7 years of experience in sales enablement, product / program management, strategy & operations, consulting, or similar roles supporting Sales, Customer Service, or Marketing teams
- Advanced experience in Salesforce & Marketing Cloud; Salesforce admin certification preferred
- Communication: Ability to understand and empathize with diverse stakeholders across functions, and tailor messaging / communication appropriately to ensure resonance; ability to create consistent messaging about complex projects, flexing to audience needs but creating cohesion on the objective and guiding principles
- Tech / Product fluency: Experience working with Product / Engineering teams on internal/external software applications, prioritizing user needs and effectively translating qualitative and quantitative data into an actionable set of requirements; CRM platform (e.g., Salesforce admin certified, Marketing Cloud) and Sales Technology stack experience preferred
- Strategic thinking / problem solving: Ability to break down complex, ambiguous problems into logical objectives, translating sales needs into discrete, actionable steps for partner teams to execute
- Cross-functional collaboration: Passion for working collaboratively across functions to drive operational improvements and projects. Empathetic with stakeholder (sales & marketing team) and partner (sales tech, analytics, sales performance and training, customer experience and journey) needs and perspectives to drive cohesive vision and execution
- Program/Process management: Ability to manage processes efficiently by scoping logical steps from ideation to project completion, organizing data / materials for broad understanding, synthesizing stakeholder feedback, ensuring project interim steps are on time, and delivering results on time with high quality
About Our Company
We're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Exempt
Job Family Group
Business Support & Operations
Line of Business
AMINV US Asset Management
Top Skills
What We Do
Ameriprise Financial has helped millions of clients feel confident about their financial futures for more than 125 years. Our network of approximately 10,000 financial advisors* delivers personalized financial advice to help clients reach their goals.
We believe that with the right advisor, the right advice, and the right firm, life can be brilliant.
Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states.
Learn how you can build your career at Ameriprise Financial.
*Ameriprise Financial Q2 2020 Statistical Supplement
All content on this page is provided for informational purposes only and should not be used as the sole basis for investment decisions. Ameriprise Financial cannot guarantee future financial results. Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of the entire amount invested.
By clicking on a hyperlink, you may be directed to a non-Ameriprise website. Be aware that the linked site will be subject to rules, regulation, and privacy and security provisions that are separate, and may differ, from Ameriprise Financial.
Investment advisory products and services are made available through Ameriprise Financial Services, LLC., a registered investment adviser.
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