Director, Sales Enablement

Posted 2 Days Ago
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Toronto, ON
0 Years Experience
Fintech • Payments • Software
The Role
Seeking a highly skilled sales enablement content expert to lead the development of sales enablement strategy, assets, and collateral. Responsible for building strong relationships with product marketing and product management, developing sales enablement content strategy and roadmap, delivering continuous learning content and programs, and creating engaging materials for sales teams globally.
Summary Generated by Built In

Who we are

Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. 

With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. 

Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.  

What is the opportunity? 

Reporting to Senior Vice President of Sales Transformation, we are looking for a highly skilled Director, Sales Enablement content expert to lead the development of sales enablement strategy, assets and collateral, enabling the ongoing transformational growth within our sales organization. If you have a passion for enabling high performance sales teams and developing world class enablement solutions, we want to hear from you.

This role will support the acceleration of Zafin’s growth trajectory, focusing on continuous productivity improvement across our teams. You will build content and programs to ensure we all deeply understand our market, our prospects, and customers - and that we have the knowledge and skills needed to help customers achieve measurable business value from the Zafin suite of solutions.

Mode of Work: Hybrid

What will you do?

  • Build strong relationships with product marketing and product management to fully understand Zafin’s products, how they are unique, aligning content development to that.
  • Develop Sales Enablement Content Strategy and Roadmap in close collaboration with the sales enablement team, product marketing, product management, and sales leadership.
  • Deliver, manage and scale continuous learning content and programs for our sales organization globally.
    • Conduct needs assessments, define required programs, then create materials to promote learning through self-study, practice, and performance support to increase the effectiveness of our sales organization.
    • Create program assets as required – examples: sales plays, messaging frameworks, facilitation materials, microlearning job aides, e-learning, ROI tools.
    • Produce physical and digital educational material – examples: videos and case studies.
    • Management of content strategy and execution for sales enablement tools (example: Gong).
  • In collaboration with Zafin’s industry team and through ongoing research, document specific pain points for target personas, craft relevant and engaging content to be leveraged throughout the buyer journey.
    • Develop buyer persona-based materials enabling sales teams to have consistent, effective, and engaging sales conversations with prospects and customers, aligning content to sales stages and Zafin sales methodologies.
    • Create Sales Playbooks and other relevant supporting materials: Document repeatable sales motions / processes to be deployed globally.
  • Sales Onboarding Program. In conjunction with the sales enablement team:
    • Participate in gathering of stakeholder requirements
    • Plan, create and maintain materials to reflect stakeholder needs and product updates.
    • Define measurement KPIs, focus on continuous improvement on time to results.
  • Develop and deliver ongoing learning programs, such as Webinars, Lunch & Learns focused on continuous learning and reinforcement.
  • Collaborate with the sales enablement team on the creation of reporting dashboards to measure the effectiveness of all programs.

What do you need to succeed?

Must Haves:

  • 10 years of enablement experience in a B2B technology company with a demonstrated ability of delivering results in a fast paced and multiple stakeholder environment.
  • Sales experience with a strong understanding of what it means to drive revenue in a sales role, and the pain points that can be alleviated by effective sales enablement.
  • Excellent verbal, written, presentation and interpersonal communication skills; ability to quickly build solid partnerships.
  • Proven ability to interact effectively with a diverse group (executives, managers, subject matter experts).
  • Strong data analysis skills to synthesize complex data from diverse sources (qualitative and quantitative) and be able to make logical and persuasive recommendations.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Strong knowledge of sales processes, methodologies, and processes to increase revenue.
  • Strong proficiency in Salesforce.com, PowerPoint and Excel.
  • Post-secondary education in business, education, or a related field.

 Nice to have:

  • Cross functional experience in Sales Operations or Product Marketing an asset.
  • Professional qualifications / certifications in Finance.
  • 1 or more years of exposure to SaaS products.

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

The Company
Palo Alto, CA
450 Employees
On-site Workplace
Year Founded: 2002

What We Do

Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues.

The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level.

A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less. 

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