Head of Sales Analytics, Post-Sales

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Your future team
At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements.
This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. You should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs.
On the Sales Analytics team, we love solving chunky business problems. Our goal is to support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the "go-to-market" function and we are part of the broader Revenue Operations family here at Atlassian.
This is a remote position. To help our teams work together effectively, this role requires you to be located in AMER. You will report to the Head of Sales Strategy & Analytics.
What you'll do

• Direct a team that supports the Channel and Customer Success Organizations.. You will partner closely with multiple groups and lead your team to create best-in-class standard reporting & analytics.
• Work with the global Partner & Customer Success leaders to drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull and it is our job to identify the correct one.
• Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.
• Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews

Your background

• 10-12+ years of ever-increasing responsibility in Sales Operations, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a strategy consulting environment.
• 5+ years of team management experience and experience managing and coaching high performing teams, in an ever changing environment and with multiple teams relying on you
• Analytics skills and the ability to mentor managers and individuals on the best way to approach complex problems: You know what questions to ask, what the data says, and what actions to take based on the results.
• Deft ability to communicate data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives.
• You love partnering: You get that an organization is made up of very different parts. You are proficient at and relish influencing other teams and co-piloting cross-team initiatives.
• Process improvement know-how: Continuous improvement is in your DNA. You can enhance business processes from the diagnosis to documentation to execution.
• Ability and desire to cover the range of activities from C-level presentations to hands-on, data deep-dives.

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $207,400 - $276,500
Zone B: $186,600 - $248,800
Zone C: $172,100 - $229,500
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .