Director, Risk Solutions Contracts

Description and Requirements
Role Value Proposition
Join MetLife's Retirement and Income Solutions (RIS) business and lead our Risk Solutions Contracts team. In this key role, you will set the direction and vision for the team and oversee all elements of contract and form development, including obtaining regulatory approval as necessary.
You will use your deep expertise to provide technical advice to the business on product development and inforce contracts, enabling the business you serve to succeed. You'll play a key role in process optimization by driving the integration of AI and other technology solutions into our BAU processes. Additionally, you will serve as the key point of contact with Risk Solutions business leadership, key stakeholders and state insurance regulators.
This is an exciting opportunity to make a significant impact within RIS and contribute to our purpose of building a more confident future for our customers.
Key Responsibilities

• Lead and set the strategic direction of the Risk Solutions Contracts team (4 direct reports), which is responsible for ensuring Risk Solutions contracts accurately capture MetLife's promises to its customers, reflect business and operational capabilities and intentions, and comply with relevant regulatory requirements, enabling MetLife's purpose, "Always With You, Building a More Confident Future".
• Oversee the drafting, negotiating, obtaining regulatory approval for policies for the Specialized Benefit Resources and Post Retirement Benefits, and reinsurance agreements for the UK Reinsurance businesses (including contracts, amendments, endorsements and separate account documentation) in a fast paced, deadline driven environment.
• Provide (and oversee provision of) technical expertise and advice to the Risk Solutions business on research and queries, including product development and to inforce contracts and related filings.
• Champion a continuous improvement culture through identification and execution of process enhancements, including exploration and integration of AI and other digital solutions to drive automation and efficiency.
• Drive projects, enhancements and configurations of RIS' contracts lifecycle management platform.
• Provide technical guidance and analysis of critical new product ventures and due diligence, communicating implications to stakeholders.
• Maintain strong relationships with Risk Solutions business leadership and key stakeholders such as the sales, product, legal, pricing and implementation teams.
• Maintain strong relationship with state insurance regulator personnel to secure timely approvals, address product and compliance needs.

Essential Business Experience and Technical Skills
Required:

• 10+ years of contracts or relevant financial services experience.
• Motivational leadership with the ability to unite a team under common objectives and execute with sense of urgency.
• Ability to organize and delegate work across the team based on skills, capability and capacity and drive / oversee execution. Prioritize tasks and resources as required.
• Strong strategic and critical thinking, ability to foresee micro and macro impacts of both an issue and potential solutions, weigh risks and benefits and act decisively.
• Strong written communication and presentation skills; ability to communicate complex concepts with brevity and poise / aplomb.
• Strong project management skills with an Interest in and familiarity with process improvement, digital workflow management and AI solutions.
• Demonstrated history of exercising sound judgement.
• Excel, PowerPoint, Adobe, Word SharePoint and Teams proficiency

Preferred:

• Demonstrated knowledge of and experience in the group/institutional life, COLI, BOLI and funding market and familiarity with these contracts and other Risk Solutions products.
• Finance degree, MBA or JD

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The expected salary range for this position is $126,300 - $168,300. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$126,300 - $168,300
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