Director, Financial Crimes Compliance

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal is seeking an experienced Director of Financial Crimes Compliance to lead the development and execution of our financial crime risk management strategy for PayPal World, our groundbreaking initiative enabling interoperability between digital wallet providers globally. This role will serve as the central program owner, coordinating and aligning matrixed compliance teams across the Global Financial Crimes Compliance Program (GFCCP) to ensure cohesive, effective risk management for this innovative product.

Job Description:

Essential Responsibilities:

• Establish overall business or technical strategy for risk management with significant impact on operations.
• Influence executive-level decision-making through strategic risk assessments and recommendations.
• Partner with stakeholders to implement strategies that reduce or transfer identified risks.
• Monitor and analyze risk exposure to ensure alignment with organizational objectives.
• Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.

Minimum Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

What You'll Do

As Director of Financial Crimes Compliance for PayPal World, you will own the end-to-end financial crimes program strategy, serving as the orchestrator and integrator of compliance activities across multiple GFCCP functional teams. While team members will maintain reporting lines to their respective functional areas (such as Sanctions, AML/BSA, CIP, Partner Due Diligence, Brand Risk Management, and Disputes), you will provide program-level oversight, direction, and accountability for all PayPal World financial crime activities.

Your responsibilities will include establishing the overall compliance vision and strategy for PayPal World, ensuring alignment across all financial crimes disciplines, coordinating matrixed resources across GFCCP functional teams including Sanctions, AML/BSA, CIP, Partner Due Diligence, Brand Risk Management, and Disputes, creating integrated program governance including cross-functional escalation protocols, risk assessment frameworks, and decision-making processes, and partnering with GFCCP functional leaders to prioritize PayPal World requirements and ensure adequate resourcing.

You will develop comprehensive program requirements for partner wallet provider onboarding, monitoring, and off-boarding, translating these into actionable deliverables for functional teams, serve as the single point of accountability for PayPal World financial crimes compliance, synthesizing inputs from multiple teams into cohesive program outcomes, and build strategic partnerships with external wallet providers to align on compliance standards, coordinating information sharing and escalation protocols across organizations.

Additionally, you will lead cross-functional working groups to address complex compliance challenges spanning multiple disciplines, representing PayPal World in regulatory discussions and examinations, consolidating perspectives from across GFCCP, partner closely with Product, Engineering, Legal, and regional compliance teams to embed controls throughout the product lifecycle, develop program-level metrics and reporting that provide holistic view of compliance effectiveness and risk exposure, and drive continuous improvement initiatives, identifying gaps and opportunities for enhanced integration across functional teams.

What You'll Bring

The ideal candidate brings 10+ years of experience in financial crimes compliance within payments, fintech, or financial services, with demonstrated success leading complex, cross-functional compliance programs in matrix organizations. You possess proven ability to influence without direct authority, building alignment across diverse stakeholders and functional teams, and deep knowledge of core financial crime disciplines including Sanctions, AML/BSA, CIP, Partner Due Diligence, Brand Risk Management, and dispute and chargeback management.

You have experience in payment network programs such as card networks, money transfer networks, or multi-party payment ecosystems, strong program management skills with ability to orchestrate multiple workstreams and integrate deliverables into cohesive outcomes, and experience building compliance frameworks from the ground up for new products or business lines in complex organizational structures.

Your background includes partnering with product and technology teams to embed compliance controls into system design, managing relationships with external partners, regulators, and law enforcement, navigating ambiguity and building structure in emerging business areas, and strong understanding of cross-border payments compliance and international regulatory frameworks, particularly in Asian markets.

You demonstrate exceptional leadership and collaboration skills, with ability to align matrixed teams toward common goals, excellent strategic thinking with ability to translate high-level vision into actionable functional requirements, strong analytical and problem-solving skills with systems-thinking mindset, ability to see connections across disciplines, and outstanding communication skills with ability to influence senior stakeholders and synthesize complex information for executive audiences.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.