The Enterprise Risk Management & Risk Oversight (ERM&RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.
The ERM Framework, Governance and Reporting team within ERM&RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting.
These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).
ResponsibilitiesThe Director of Enterprise Risk Management, ERM Framework and Program Adherence team, is responsible for providing effective challenge on ERM on risk management practices across the enterprise. The team provides reasonable assurance on adherence to the principles and frameworks outlined in the Risk governance Framework and other ERM owned policies by adopting a structured and independent review approach helping drive greater accountability by promoting consistency in risk language, approach, and application of risk management practices across the organization. Specific responsibilities for the Director of Enterprise Risk Management, Risk Acceptance, include:
- Maintain a deep understanding of various Interagency Supervisory Guidance on Risk Management, including, but not limited to: OCC Heightened Standards, Internal Control booklet of the Comptroller’s Handbook, Corporate and Risk Governance booklet of the Comptroller’s Handbook, Large bank Supervision booklet of the Comptroller’s Handbook.
- Main a deep understanding of the key ERM programs, including but not limited to Enterprise Risk Identification and Assessment, Enterprise Risk Appetite, Enterprise Effective Challenge, Risk Acceptance, New Product Governance, Change Management, Committee Governance, and Policy Management.
- Lead the design, maintenance, and execution of the processes to perform ERM framework and program adherence through their lifecycle.
- Establish clear roles, responsibilities for ERM framework and program adherence processes across the enterprise.
- Develop and provide appropriate guidance documents and training material to facilitate implementation of ERM framework and program adherence processes.
- Develop periodic reporting on framework and program adherence execution status and relevant findings/observations for senior management and the board.
- Analyze portfolio of identified findings/observations to uncover themes and report on any identified themes.
- Partner with the ERM Framework and Program teams in performing quality control during the execution of ERM program activities to drive data accuracy and completeness and enable effective regulatory / management reporting.
- Partner with the ERM Framework and Program teams as the Business Owners to provide requirements, facilitate User Acceptance Testing (UAT), and lead the user onboarding process including developing training materials and delivering training.
- Assist with periodic reviews and relevant information requests from regulators, Internal Audit and various stakeholders across the organization.
Qualifications:
- Bachelor's degree in finance, economics, business administration, or related field; advanced degree required.
- Minimum 8 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry.
- Strong understanding of financial markets, products, and regulatory requirements impacting risk management.
- Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.
- Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders.
- Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams.
- Professional certifications such as FRM, PRM, or CRM are highly desirable.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- Bachelor's degree in finance, economics, business administration, or a related field
- Advanced degree
- At least 8 years of experience in enterprise risk management or a similar risk management discipline within financial services
- Strong understanding of financial markets, products, and regulatory requirements affecting risk management
- Experience designing and implementing enterprise-wide risk management frameworks and methodologies
- Excellent analytical, communication, and influencing skills
- Ability to interact effectively with senior stakeholders
- Leadership experience building and motivating high-performing teams
- FRM, PRM, or CRM certification
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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