R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Director of Revenue Cycle Operations, you will be responsible for a shared service team to deliver key operational results in payer accounts receivable. You will possess strong judgement, problems-solving, prioritization, and change management skills while driving overall performance improvement initiatives. The Director will act as a change agent to help establish common goals and create alliances across the back end shared services organization to optimize success. This is a high-visibility role and will include daily interaction with our shared service and client leadership teams. In this role, the successful candidate will be a high-performing hands-on individual who has proven delivery with a strong understanding of revenue cycle process and technology.
Responsibilities:
- Lead a team with primary responsibility for client payer accounts receivable.
- Lead performance improvement efforts by demonstrating an ability to personally identify and resolve complex revenue cycle challenges coaching team to adopt a similar approach.
- Perform and review financial analyses, process performance report creation, recommend process improvement workflows, team meeting facilitation.
- Support client engagement and relationship development.
- Active collaboration and standardization with various shared service functions to develop a one-team mindset.
- Interface with client executives and key customer contact points to report out on performance and address concerns on a regular basis.
Required Qualifications:
- Minimum of 5+ years of revenue cycle management, with a significant portion in leadership.
- Experience managing and developing plans to reduce outstanding accounts receivable.
- A strong understanding of revenue cycle operations within an acute hospital, Physician and psychiatric hospital or surgery center setting and/or demonstrated, relevant domain knowledge.
- Experience solving problems in fast paced high pressure situations.
- Strong communication and leadership skills, while acting as a role model and coaching team members.
Desired Qualifications:
- Knowledge and experience with Epic, analytics, and R1Decision preferred.
For this US-based position, the base pay range is $104,102.96 - $130,128.71 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 20.00%
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
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Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
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Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
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What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
