We are seeking a proactive and data-driven Director, Real Estate Analytics to join the team at A Residential, the property management arm of Alfred, and lead the analytics function across a growing portfolio of multifamily assets. This role is essential in driving performance transparency, guiding operational strategy, and supporting client engagement through high- impact analytics and reporting.
As a strategic partner to both internal operations teams and external owners, the Director will oversee property- and portfolio-level reporting, support business development with data-driven insights, and standardize reporting practices across client types. The ideal candidate has deep experience in multifamily real estate, excellent communication skills, and a consultative approach to supporting diverse ownership needs.
Essential Duties and Responsibilities
Include, but not limited to:
● Own the analytics function, ensuring accurate, timely, and actionable insights are delivered to property teams and ownership clients.
● Design and deliver custom and standardized reporting packages that reflect individual owner goals, portfolio strategies, and operational KPIs (e.g., occupancy, rent growth, NOI, expense control).
● Partner with Regional and Property Managers to interpret data and drive operational decisions aligned with client investment goals.
● Prepare and present client-facing performance reports on a monthly and quarterly basis, including budget variance analyses, leasing and retention metrics, and capital performance.
● Collaborate with Business Development and Client Services to support new client onboarding, RFP responses, and pitch materials using relevant data and market analysis.
● Work with internal stakeholders to guide and validate annual budget assumptions, pro formas, and reforecasts, using internal benchmarks and external market comps.
● Oversee market research and trend analysis using tools like RealPage, Yardi Matrix, CoStar, or Axiometrics to inform pricing, underwriting, and strategic recommendations for clients.
● Lead the design and optimization of dashboards and reporting tools, ideally leveraging Excel, Power BI, Tableau, or similar platforms.
● Provide strategic insight to property teams and clients regarding benchmarking, peer analysis, and performance optimization.
● Support data integrity and operational efficiency by working with IT and property systems teams to improve data collection, integration, and reporting processes.
● Maintain strong relationships with ownership representatives and serve as a key point of contact for performance questions, strategic discussions, and presentation of results.
● Mentor or manage a small team of analysts, ensuring quality control and consistency in reporting deliverables.
Qualifications
● Bachelor’s degree in Real Estate, Finance, Business, Economics, or related field required; MBA or Master's in Real Estate or Data Analytics preferred.
● 7+ years of progressive experience in real estate analytics, asset management, or financial planning & analysis, preferably within a third-party property management company.
● Strong understanding of multifamily operations, lease structures, budgeting, and operational KPIs.
● Advanced financial modeling and reporting skills, including familiarity with NOI, IRR, DCF, and capital planning frameworks.
● Demonstrated experience working directly with clients or ownership groups in a reporting, advisory, or strategy capacity.
● Deep proficiency with Excel, and familiarity with real estate platforms such as RealPage, Yardi, MRI, or Entrata. Experience with BI tools (Power BI, Tableau) is a plus.
● Excellent communication skills, with the ability to translate financial and operational data into executive-level narratives and recommendations.
● Strong organizational and project management skills with an ability to juggle multiple clients and deliverables.
● Experience developing internal analytics/reporting standards across portfolios or teams is highly valued.
● Willingness to travel periodically to attend client meetings, site visits, or company leadership sessions.
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What We Do
Alfred brings together resident services and community engagement offerings through our all-in-one app. We bridge the gap between intuitive support and personalized experiences into the most crucial space in our lives: our homes because time is finite and support should be for everyone. Alfred is currently available in 44 cities across the U.S. and Canada.
Alfred is the leading resident experience and building management platform that is changing the way people live by bringing together at the intersection of real estate, hospitality, and technology—embracing a diversity of experiences and perspectives to bring about meaningful change for how we live together.
Our Values:
Integrity
Embedded in everything we do is a continuous effort to build trust with our members, our partners, and one another.
Empathy
From anticipating our members’ needs to our collaborations with local businesses, we lead with empathy to support our members, partners, and community.
Excellence
We strive to learn and improve continuously. Working as one team, we adapt to a changing world and achieve a meaningful impact on people’s lives.
Why Work With Us
On #OneTeam, you’ll find yourself surrounded by individuals from different lived experiences. Starting with our Alfreds and expanding resident teams, who are hired as W-2 employees, through to our HomeQ team, internal mobility is core to our success. We are excited about the opportunity to innovate and potential to shape the residential experience.
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