Director of Quality-Operations

Reposted 2 Days Ago
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Phillips, WI
In-Office
10-10 Annually
Senior level
Design
The Role
The Director of Quality is responsible for developing a quality improvement strategy, leading cross-functional teams, and maintaining a quality management system to enhance operational efficiency and customer satisfaction.
Summary Generated by Built In

About Us:

BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing; slitting and packaging; stationery; bookbinding and security documents. Customers rely on our machines to produce and convert items such as corrugated boxes, folding cartons, passports, notebooks, copy paper, board, and coated and other specialty papers. For more information, visit bwpapersystems.com.


 

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


 

Job Description:

The Director of Quality will be responsible for developing the overall Quality Improvement Strategy and lead the team in the cross-functional adoption and execution of that strategy. In this strategic role, the Director of Quality will be the leader in developing and maintaining a quality management system to improve operating efficiency, quality and productivity in operations, to improve customer satisfaction, and to increase profitability in a safe working environment.

ESSENTIAL FUNCTIONS:  

  • Develop the overall Quality Improvement Strategy and lead the management team in the cross-functional adoption and execution of that strategy.
  • Develop and maintain a business/quality management system to improve operating efficiency, quality and productivity in operations, to improve customer satisfaction and increase profitability in a safe working environment within the local business.
  • Continuously assess the overall Quality Management System, Quality Plan and Quality Organization to determine priorities for quality improvement.
  • Establish the key improvement priorities, and using a strategy deployment approach, develop and execute a cross-functional, strategic action plan to drive improvement.
  • Identify the leading sources of customer dissatisfaction.
  • Determine the underlying causes and develop/execute strategies to eliminate those causes.
  • Determine the true, systemic root causes of internal failure and Cost of Poor Quality (COPQ).
  • Execute a strategy consisting of well-planned and executed preventive actions that reduce COPQ and other forms of waste.
  • Drive improvements in process quality, production efficiency, and the elimination of the factors that drive variability and unforeseen disruptions.
  • Drive a strategy that incorporates standard work, effective training, and recurring process audits to ensure process discipline.
  • Establish and maintain appropriate KPIs that provide objective evidence of improvement
  • Participate in training and coaching teams in the standard quality improvement approach and quality management standard requirements to develop organizational capability.

EDUCATION & EXPERIENCE: 

  • Bachelor’s degree in business, quality, continuous improvement, or related field.
  • 10+ years of professional experience leading a Quality Organization in capital equipment manufacturing environment.
  • Experience with the execution of continuous improvement methodology such as Operational Excellence, Lean Manufacturing, Strategy Deployment, etc.

KNOWLEDGE, SKILLS, ABILITIES: 

  • Requires the ability to independently resolve complex problems.
  • Requires ability to manage a skilled and diverse staff, communicate effectively, represent the organization, act decisively, and influence decisions of senior managers and customers.
  • Requires foresight to anticipate problems and recognize opportunities for cost-effectively improving operations.

COMPETENCIES 

  • Customer Focus – Building strong customer relationships and delivering customer-centric solutions. 
  • Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. 
  • Drives Results - Consistently achieving results, even under tough circumstances. 
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. 
  • Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 
  • Ensures Accountability - Holding self and others accountable to meet commitments. 
  • Collaborates – Building partnerships and collaborating with others to meet shared objectives. 
  • Decision Quality – Making good and timely decisions that keep the organization moving forward. 

#LI-KV8


 

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


 

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Papersystems

Top Skills

Lean Manufacturing
Operational Excellence
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The Company
HQ: Saint Louis, MO
5,547 Employees

What We Do

We’re Building A Better World.

We’re more than just a successful capital equipment and engineering solutions firm. We’re an organization fiercely committed to improving the lives of our team members across the globe. By providing meaningful work in an environment of care and compassion, we send them home fulfilled by their time with us, rather than drained by it. We understand what every human being on the planet desires: to know that who they are and what they do matter. As a business, we have a unique opportunity to let them know that they do.

Through our Truly Human Leadership culture and personal growth initiatives, we help them become their best selves. And when we bring out their best, they give their best. To their work, their team members and friends, our customers and suppliers, the people in the communities in which they work and live, and--most important of all--to their families. And before you know it, a better job has helped build a better world!

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