Director of Quality Engineering

How You'll Make Impact:

• As the new Director of Quality Engineering, you will lead a multi-functional and multi-disciplinary geographically dispersed team focused on software development, product quality and customer support.
• The ideal candidate will have a passion for technology, a strong technical background in engineering, and a dedication for delivering the highest quality products. The Director of Quality Engineering will be responsible for leading the quality engineering team in developing and executing test plans for all products.
• This individual will ensure that all products meet the highest quality standards, while also ensuring that processes are efficient and effective for our internal and external needs. Ability to work in a fast-paced environment and manage multiple projects simultaneously, excellent verbal and written communication and problem-solving skills are essential. 

What You'll Do:

• You will facilitate the delivery of key product Engineering Initiatives which include coordination between more than one division or portfolio.  You will form good relationships with leaders involved in each initiative, including team leads, product managers, engineering managers, heads of product/engineering, and GMs of product/ engineering.
• You will be accountable to make the cross-divisional work visible, ensuring that everyone understands what is required of them (and by when), and that any dependencies are coordinated so that teams are rarely blocked.  This will include regular status reporting that keeps stakeholders informed of progress

What You'll Bring With You:

• Collaborative Program Management. You are an expert at leading the building of plans for complex, multi-team execution.  You are recognized for your ability to co-create plans in a manner that enriches shared ownership.  You know how to spot risk and coordinate mitigations and are quick to respond to issues, pulling the right people together to resolve the problem.
• Technical fluency.  You are comfortable to contribute in technical dialogue and are able to build a solid understanding of the technology components that comprise a product.  You are able to use your technical knowledge to detect and mitigate challenges and risks in delivering programs at Xero.  Past experience as an engineer is an asset.
• Agile Mindset. You are deeply familiar with agile concepts and you are able to run programs that ensure agility principles can thrive.
• Influencing Skills. You can influence at all levels of the organization, from pod to product and engineering leadership teams through various influencing techniques. You can convert multiple perspectives into compelling recommendations to move a program forward.
• Exceptional Communicator. You confidently communicate the state of your Initiative, both written and verbal, and can adapt your language and communication style to suit any audience. You are comfortable leaning into crucial conversations from the pod to PELT level.
• Self-Starter. You thrive in an ambiguous and fast-paced environment. You take ownership and follow through on your commitments