Director, Project Management

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Director Project Management is a someone who is a project initiative leader, a collaborative leader who is responsible for developing, designing and executing of continuous improvements projects for the Third-Party Risk Management Program (TPRM). The Director will manage and support Customer Experience and Financial stability areas of TPRM. Build partnerships and development strong cross functional working groups to support initiatives.

Responsibilities:

• Develop, design and execute of continuous improvements projects for the Third-Party Risk Management Program (TPRM)

• Team Lead for all Internal Audit, Regulatory and other exam requests

• Manage customer experience and Financial Stability TPRM team members:

•     Coaching, Training, Support, Cross Training with TPRM

members

•     One to One sessions, quarterly progress sessions, annual

reviews

• Partners with Operational and Enterprise Risk to ensure a holistic approach to programs, projects/initiatives

• Organize and participate in On-site visits of Webster’s Critical Third Parties

• Develop partnerships with cross-functional teams (IT Security, Compliance, Resiliency, Financial Stability, Financial Crimes, Enterprise Architecture) that support the enhancement/execution of the program.

• Build new procedures associated with the execution of projects/initiatives

• Support weekly TPRM due diligence review calls, TPRM Committee meetings and represent TPRM at risk partner committee meetings to ensure alignment on projects and initiatives

• Collaborate with TPRM application leader to ensure projects/initiatives can be supported by the application/enhancements can be made to execute:

•    Develop project specifications and workflows to support

projects/initiatives

• Support Customer Experience Leader to manage on-going due diligence of our Third Parties:

•      LOB review sessions

•      Past due escalation

•      Continuous Communication planning

Education, Experience and Skills:

• 7-10 Years Risk Management experience required

• Minimum of 5 years Third Party Risk Management experience required

• Associate's degree required, Bachelor's degree preferred

• TPRM training/certification a plus

• Six Sigma certificate

• Proficient with Microsoft 365 suite including Visio

• Experience working in a cross functional team environment with many indirect reports/partners.

• Exceptional verbal and written communication skills

• Collaborative/Consensus builder

• Direct report management experience

• Pro-active strategic thought leader

• Strong and effective project management skills

• Other projects and initiatives as assigned

• Identifying, tracking, and reporting KRI and or KPI’s for every initiative

The estimated hourly range for this position is $130,000 USD to $155,000 USD.  Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.