Director, Project Management Office (PMO) & Process Improvement COE, Latin America

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeThe Director, PMO & Process Improvement COE will be responsible for executing the RLM LatAm 3-year Strategic Plan. This role will champion operational excellence, oversee cross-functional strategic initiatives, and ensure the highest standards of process discipline, governance, and results delivery.

Responsibilities may include the following and other duties may be assigned.

PMO Leadership:

• Develop and oversee the PMO framework to ensure flawless execution of the RLM LatAm  3-Year Strategic Plan.

• Standardize project management methodologies, tools, and reporting mechanisms.

• Manage a portfolio of strategic projects, monitoring progress, mitigating risks, resolving issues, and ensuring alignment with corporate priorities.

• Establish governance routines, executive dashboards, and performance reporting to maintain leadership visibility and control.

​ Process Improvement Leadership:

• Build and lead a best-in-class Process Improvement COE to drive Lean, Six Sigma, and continuous improvement initiatives across the region.

• Evaluate and re-engineer key business processes to improve operational efficiency, quality, and financial outcomes.

• Establish metrics and KPIs to measure process performance, improvement impacts, and cultural adoption of excellence principles

• Lead root cause analyses, facilitate cross-functional improvement projects, and embed a high-performance culture.

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 ​ Strategic Alignment & Execution:

• Serve as a strategic partner to Executive Leadership, ensuring operational initiatives and transformation projects directly drive enterprise strategy.

• Ensure cross-functional coordination, prioritization, and resource optimization across strategic initiatives.

 

Talent Development and Leadership:

• Build, develop, and inspire high-performing teams of project managers, process improvement experts, and change leaders.

• Develop succession pipelines and talent strategies aligned to business needs and future capabilities.

 

Innovation, Communication, and Change Management:

• Champion a culture of innovation, continuous improvement, and customer-centricity.
• Serve as the principal spokesperson for the PMO & Process Improvement COE to executive leadership.
• Lead organizational change management efforts to ensure smooth adoption of new processes, systems, and ways of working.

PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATING FACTORS

Autonomy: Manages department (s) or small unit that includes multiple teams led by managers and / or supervisors.
Provides motivational leadership for the area managed.
Provides thought and technical leadership .
Performs work without appreciable direction.

Organizational Impact: Leads the development of the strategy for own department or business area, ensuring links to the company’s aims and objectives.
Management authority to make large business decisions and some strategic decisions .
Decisions impact the financial performance, employees, or public image of the operational unit and/or company.
Typically has budget or P&L accountability for a department, broad functional area or geography.

Innovation and Complexity: Drives innovation across the business area, encouraging best practice and knowledge sharing.
Significantly improves, changes or adapts own department or business area’s processes, systems, products or services.
Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

Communication and Influence: Develops long term strategic relationships and alliances with key internal and external stakeholders.
Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives .
Influences across functions and businesses to negotiate and gain cooperation on operational issues and internal divergent objectives.

Leadership and Talent Management: Directs and leads a department, broad functional area or geography, including one or more teams led by managers and / or supervisors .
Determines supervisory relationships, and creates workforce and staffing plans to accomplish business results .
Authorizes hiring, firing, promotion and reward within own area.

Required Knowledge and Experience: Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Bachelor’s degree in business, Operations, Engineering, or a related field (MBA or advanced degree strongly preferred).

Minimum 15 years of progressive leadership experience in process improvement, operational excellence, transformation, strategic project management, or related fields.

Minimum 10 years of managerial experience leading large cross-functional teams.

Certified Lean, Six Sigma (Green Belt, Black Belt, or Master Black Belt preferred).

PMP or PgMP certification preferred.

Deep understanding of strategic planning processes, governance, risk management, and organizational development.

Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

This position is eligible for an annual long-term incentive plan.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here