Horace Mann is seeking a Director of Program Management a senior leadership role responsible for leading large-scale, enterprise-wide technology programs with significant business and operational impact. This role operates autonomously and provides strategic oversight across complex initiatives while leading, mentoring, and developing program and project management professionals.
This position plays a critical role in ensuring that information technology solutions—particularly Life and Health insurance systems—are delivered at scale, meet company standards, align with regulatory and business requirements, and drive measurable outcomes across the enterprise.
This role is hybrid with commute to either Dallas/Plano, Tx office or Madison, WI.
Key Responsibilities
Program & Delivery Leadership
- Lead and oversee large, complex IT programs and portfolios, including enterprise insurance system implementations.
- Carry out procedures to ensure all information technology solutions and services meet company standards and user requirements.
- Assist with the development of business cases, including scope, benefits realization, cost models, and resource planning.
- Define and clarify program and project scope, objectives, and success metrics.
- Develop, monitor, and manage program plans, schedules, and budgets.
- Monitor program progress, risks, dependencies, and deliverables across multiple workstreams.
- Identify critical program risks and develop mitigation and recovery strategies to ensure successful outcomes.
People Leadership & Organizational Management
- Determine program organizational structure; define roles and responsibilities across project and program teams.
- Lead, mentor, and develop direct reports, including program managers and project managers.
- Direct and monitor other project managers to ensure delivery discipline, consistency, and quality.
- Set clear direction, motivate teams, and assign work to deliver results consistent with approved plans.
Stakeholder Engagement & Communication
- Coordinate activities across technology, product, operations, compliance, and business teams.
- Serve as the primary point of contact for program sponsors, steering committees, and executive leadership.
- Prepare and deliver executive-level program status reports, dashboards, and communications.
- Communicate complex program issues and decisions clearly to leadership, up to and including the executive level.
Strategic & Enterprise Impact
- Think strategically across the enterprise, ensuring programs align with long-term business and technology strategies.
- Apply deep Life and Health insurance domain knowledge to guide prioritization, solution design, and execution.
- Champion continuous improvement in program governance, delivery methodology, and execution maturity.
- Support and promote ongoing education and excellence in project and program management practices across the organization.
Required Qualifications & Experience
- Bachelor’s Degree required.
- 15+ years of experience leading large-scale IT programs, including enterprise insurance system implementations.
- Must have Life and Health insurance industry experience, with deep understanding of insurance operations and systems.
- Must have IT program management background, managing complex, multi-year, multi-vendor initiatives.
- PMP or Agile certification is required (PMP, PgMP, SAFe, Scrum Master, or equivalent).
- Proven experience operating at the executive and board-facing level, managing senior stakeholders and steering committees.
- Demonstrated success leading cross-functional, geographically distributed teams.
- Strong financial acumen, including experience managing large program budgets.
- Exceptional leadership, communication, and decision-making skills.
Preferred Qualifications
- Experience managing core insurance platform implementations, system modernization, or digital transformation initiatives.
- Experience working within regulated financial services environments.
- Advanced degree in Business, Technology, or related discipline preferred.
Additional Information
- Normal office environment.
- Periodic travel may be required.
- Ongoing education in Project and Program Management is required and supported.
Pay Range:
- $105,200.00 - $147,950.00/annually
Salary is commensurate to experience, location, etc.
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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Top Skills
What We Do
Horace Mann was founded in 1945 by two educators in Springfield, Ill., who believed teachers deserved affordable auto insurance. Originally called the Illinois Education Association Mutual Insurance Company, our name was changed to honor the father of the American public education system, Horace Mann. We are proud to share his name.
At Horace Mann, the hard work, commitment and dedication of our employees are the foundation of our success. And today we are the largest, national multiline insurance company dedicated to serving America’s educators and their families.
Our purpose is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products. Through our professional agents and their staff, we offer insurance and financial products to the educational community across the United States.
