The Role
As the Director of Product Management, you will lead a team of product managers, manage complex software projects, and develop market strategies for government clients, ensuring effective delivery and innovation.
Summary Generated by Built In
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position summary
Nava’s Product practice is a team of 70+ product managers and policy strategists who lead cross-functional teams to build digital services that deliver shockingly good outcomes for government clients and end users. As a Director of Product Management, you’ll play a critical role in growing Nava’s product practice and executing on Nava’s growth strategy. You’ll help scale a growing team of 70+ product managers, advance Nava’s capabilities in areas like AI, data analytics, and SaaS integration, plan and execute go-to-market strategies for new solutions, and strengthen our position as a trusted partner to government agencies.You will report to the VP of Product Management and work in close collaboration with directors in your practice and other practices. Together, you’ll ensure Nava’s Product practice continues to deliver excellence to our clients while evolving and innovating. This role is open to both internal and external candidates.
What you'll do
- Your contributions will encompass practice building, delivery support, and external market shaping
- Advance Nava’s fluency in commercial technologies, including AI, data, and SaaS platform integration, and help translate these into practical, repeatable delivery patterns for government clients
- Partner with portfolio directors and program managers to ensure smooth delivery and effective staffing across a set of contracts
- Guide teams in applying Nava’s cross-functional delivery model and human-centered system integration expertise to build modern, user-centered products that achieve strong outcomes for clients
- Manage and mentor 5–8 direct reports, overseeing reporting lines for 20–30 product managers across multiple contracts and portfolios
- Contribute to business development and company growth through thought partnership, proposal coaching, go-to-market strategy in the government ecosystem, and subject-matter expertise in modern product delivery
- Represent Nava’s product leadership externally through writing, speaking, and collaboration with peer organizations and partners
Required qualifications
- We are looking for a product leader who thrives at the intersection of technology, strategy, and mission-driven delivery. You bring discipline and creativity to building teams that bring modern technology approaches to complex, multi-stakeholder environments
- At least 8 years of progressive product management experience or equivalent experience, including 3 years of direct people management experience and team leadership
- Experience leading product management for complex software systems that combine custom development with commercial SaaS or data platforms
- Experience with fast-growing companies, with a bonus for experience within government contracting or professional service firms
- Skilled practitioner with deep experience in creative, strategic, technical, go-to-market, managerial and operational aspects of product management at scale
- Strong relationship-building skills with technical and non-technical stakeholders across large organizations
- Excellent organization, communication, facilitation, and coaching skills
- Capacity and resilience to develop, build, and grow strong working relationships at all levels of leadership, management, and the organization
- In-depth experience cultivating strong relationships with external stakeholders, clients, and partners
Desirable skills
- Proven success establishing product-market fit and shaping go-to-market strategy for new products and platforms
- Experience contributing to strategic business growth for a scaling organization
- Experience managing business dynamics in a professional services firm (staffing efficiency, billable hours, client relationships, contractual requirements)
- Experience building products and services through consulting with government clients
Other requirements
All roles at Nava require the following:
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Perks working with Nava
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
Stay in touch
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Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
Top Skills
AI
Data Analytics
Saas Integration
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The Company
What We Do
Nava is a public benefit corporation working to radically improve how government serves people. Formed as a team of designers and engineers in the effort to fix HealthCare.gov in 2013, Nava now works with Medicare and the Department of Veterans Affairs. With a strong research practice and a depth of experience scaling digital services, Nava helps more than sixty million people access critical government services.
We’re thinkers and designers of civic technology. We work holistically across engineering, research, design, and operations to proactively envision the services of a better future. We build with empathy and inclusion, and as we come from many backgrounds and countries ourselves, we seek and value different perspectives. We’d love for you to come join us.
