The Role
The Director of Product will lead and scale the product team, drive product strategy and vision, manage the customer-facing roadmap, and foster cross-functional collaboration to enhance execution and influence strategic direction.
Summary Generated by Built In
Redox is on a mission to accelerate healthcare’s transformation with useful data. The Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 11,000+ systems and organizations, including 90+ electronic health record systems (EHRs). Redox processes over 1.6 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Opportunity & Impact
We’re looking for a Director of Product to help scale our product organization through our next phase of growth. This leader will take ownership of our product team’s rhythms, elevate execution, and expand capacity so we can move faster, make better decisions, and take on the new opportunities ahead of us.
This role is about more than running product operations, it’s about building a high-performing product team that can own decisions end-to-end, drive customer impact, and partner across the business to deliver on our strategic vision.
At our stage, the impact of product leadership is exponential. You'll have the chance to shape a product that's redefining how healthcare technology connects, build and scale a product team during a critical inflection point, partner with a passionate leadership team and customers who care deeply about our mission, and work directly with the CPO to define the future of our product organization and establish best practices that will scale with our growth.
Job Responsibilities
- Lead + Scale the Product Team: Manage and develop a team of Product Managers, building a culture of accountability, autonomy, and customer obsession. Establish strong team rhythms (kickoffs, scope reviews, roadmap planning) to increase hygiene, predictability, and execution. Empower Product Managers to make decisions without bottlenecks from executives, enabling faster and better decisions. Ensure product operations support decision-making, not just reporting.
- Build Product Strategy & Vision: Collaborate with CPO to define and communicate long-term product strategy across the organization. Translate company objectives into clear product priorities and success metrics. Lead competitive analysis and market research to inform strategic decisions.
- Drive the Roadmap: Own the customer-facing roadmap, ensuring alignment with company strategy and market opportunities. Anticipate and prioritize new platform opportunities, especially as composable unlocks new partnerships and integrations. Able to communicate the roadmap externally and internally.
- Drive Cross-Functional Partnership & Alignments: Work closely with GTM teams on launches, pricing, packaging, and partnerships. Build trusted relationships with Engineering and Design to deliver high-quality outcomes. Facilitate regular stakeholder alignment to ensure product, engineering, design, and business priorities are synchronized. Participate and establish clear communication channels and decision-making frameworks across teams. Leader resolution of cross-functional conflicts and trade-off decisions. Ensure launch readiness and own customer advisory/feedback loops.
- Bring Product Horsepower: Step into complex challenges (pricing, interoperability, or scaling rituals) to close critical gaps in leadership bandwidth. Represent the product org in company-wide strategic conversations. Able to bring clarity to ambiguous situations and drive them through.
Required Skills & Experience
- 10+ years of software product management experience, including 5+ years of people management, with a proven track record of leading and developing product management teams of at least 3 PMs
- Experience in healthcare, interoperability, or complex ecosystem product management is highly preferred
- Demonstrated excellence in establishing strong team processes and operational rhythms that drive predictability and results
- Highly skilled at navigating ambiguity and bringing clarity
- Strong communication, both written and oral, with a cultural focus on context-sharing as much as possible
- Strategic thinking ability to connect market trends, customer needs, and company strategy into compelling product vision and roadmaps
- Strong operational skills in running product planning cycles, balancing short-term execution with long-term strategic bets
- Able to balance strategic narrative-building with operational execution – able to think high/low to connect the dots between vision and execution and different time horizons (plan near term + long term)
- Exceptional people leadership capabilities as a coach and culture-builder who can grow PMs and foster team autonomy
- Business acumen, including comfort with pricing strategies, go-to-market alignment, and cross-functional leadership
- Experience using product analytics and metrics, user research, and market data to inform product decisions and measure success
- Proven ability to influence and align senior leadership, customers, and cross-functional partners without direct authority
- Technical fluency sufficient to collaborate effectively with engineering teams and understand technical trade-offs
- Experience leading organizational transformation and process improvements during periods of company growth
Preferred Skills & Experience
- Previous experience working in a fast-paced startup environment is preferred
Software Platform/Tools
- Required: Jira/Atlassian, Figma, Pendo
- Preferred: Lovable, Replit or equivalent
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified
About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
Thank you for your interest in Redox!
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Top Skills
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Pendo
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The Company
What We Do
The short of it: Redox makes it easy to transport healthcare data between healthcare organizations and digital health companies. It's simple: you focus on innovation and caring for patients, and we take care of the nitty gritty of data exchange.
The long of it: Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
Why Work With Us
In order to do revolutionary things, we need a team of strong, diverse, mission-focused people. Whether we’re physically together or in our own little corner of the country, we are all focused on getting outcomes based on experimentation, data-driven decisions, and execution—and having some fun while doing it.
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