At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.
The Director, Product Management leads product strategy, roadmap development, and execution across critical care delivery platforms and solutions that support WelbeHealth's growth objectives. This role is accountable for driving the evolution and optimization of the care management platform, electronic medical record systems, participant and caregiver-facing solutions, customer relationship capabilities, and emerging AI-enabled solutions that enhance clinical decision-making, operational efficiency, and participant engagement. Through strategic leadership and execution excellence, this role ensures product capabilities evolve to meet the needs of participants, caregivers, care teams, and the organization, while driving measurable business impact.
This role is different because the Director, Product Management at WelbeHealth:
- Leads the modernization of healthcare delivery technology across clinical, operational, and participant-facing experiences, helping shape how care is delivered to vulnerable seniors through digital innovation, automation, and AI-enabled solutions
- Plays a pivotal role in WelbeHealth’s enterprise transformation journey, partnering closely with the VP, Product Transformation and other executive leadership to influence product strategy, drive organizational change, and deliver scalable solutions that improve care outcomes, workforce effectiveness, and business performance.
That’s why we offer:
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
On the day-to-day, you will:
- Own the end-to-end product lifecycle for a portfolio of care-delivery solutions from strategy and roadmap development through workflow implementation, adoption, optimization, and retirement
- Define and execute product strategies that advance WelbeHealth's clinical, operational, and growth objectives while improving participant outcomes, caregiver effectiveness, regulatory compliance, and organizational performance
- Provide enterprise product leadership across clinical, operational, technology, finance, and administrative functions, ensuring solutions are aligned with business priorities and deliver exceptional participant, caregiver, and team member experiences
- Partner with executive, clinical, and operational leaders to identify opportunities, define business requirements, and deliver integrated solutions that improve care coordination, service delivery, and operational efficiency
- Serve as the primary advocate for participants, caregivers, and end users by incorporating voice-of-customer insights, user research, analytics, and operational feedback into product strategy, design, and decision-making
- Develop deep subject matter expertise in assigned product domains and maintain awareness of industry trends, regulatory requirements, healthcare technology innovations, and emerging AI capabilities to inform strategic planning and product evolution
- Lead the evaluation, implementation, and optimization of digital, automation, and AI driven capabilities that enhance clinical decision-making, streamline workflows, improve productivity, and support scalable growth
Job requirements include:
- Bachelor’s degree in a related field required; master’s degree preferred
- Ten (10) years of experience in product management required, five (5) of which in a leadership capacity with demonstrated ability to mentor and develop team members
- Minimum of two (2) years of experience in a healthcare organization
- Pragmatic Institute trained highly desirable
- Excellent leadership, organizational, and communication skills in settings with seniors, their families, and interdisciplinary team members
- Experience leading in a data-driven organization, leveraging reports and data to prioritize and manage people and projects
We are seeking a Director, Product Management who is passionate about transforming healthcare through technology and innovation, with a proven ability to build high-performing teams, influence cross-functional stakeholders, and deliver products that drive meaningful outcomes for participants, care teams, and the organization. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
Skills Required
- Bachelor's degree in relevant field; professional experience may be substituted
- Minimum of seven (7) years of product management experience required in the healthcare industry
- Minimum of seven (7) years of decomposing business requirements into features and user stories
- Minimum of five (5) years of experience working in a technical role as an analyst or engineer
- Minimum of five (5) years of experience working with Agile methodologies
- Exceptional communication, organizational, collaboration, and leadership skills
- Strong negotiation skills and understanding of customer needs
- Experience leading in a data-driven organization, leveraging reports and data
- Must possess a strong technical understanding to effectively communicate with engineering teams
What We Do
WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals. Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok. With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.
