Job Summary:Scope of the Role
The Director of Product Management is a key leadership position responsible for defining the vision and strategy for our member applications and clearly communicating these to stakeholders, including the executive team. They will collaborate across teams to deliver high-quality products aligned with customer needs and business objectives, leveraging agile methodologies and data-driven decision-making. Additionally, they will drive resource allocation and prioritization for their team, ensuring the team's initiatives align with broader company goals and have executive support.
A key part of this role is focusing on the team’s professional growth by developing career plans that maximize value for both the individuals and the company, even if those growth opportunities are beyond their immediate team. Finally, the role requires building and maintaining strong relationships across the company to ensure alignment, manage expectations, and minimize risks to project success by building broad support for the team's initiatives.
Responsibilities:
Performance Outcomes
Strategic Leadership and Vision
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Define the vision and strategy for our member applications and communicate it clearly to all stakeholders, including the executive team.
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Drive prioritization and resourcing for the company, even when that means diverting resources from your team's initiatives. Ensure that your team's progress and outcomes have support and visibility at the executive level.
Product Development and Delivery
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Collaborate to deliver high-quality products that meet customer needs and business goals, using agile methodologies and data-driven decision making.
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Build relationships across the company and keep key stakeholders up to speed with upcoming product plans that may impact their areas. You actively manage these relationships to minimize the potential for surprise or that a project is derailed by last-minute feedback. You build broad support for your team's projects, include stakeholders in key decisions, and make stakeholders an extended part of the team.
Team Development and Management
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Work with members of your team to develop career development plans that not only focus on relevant skills building, but also in identifying a career growth path that maximizes value delivered to those direct reports as well as for the company. This may include identifying opportunities for growth outside of your direct group.
Education, Knowledge, and Experience
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Bachelor’s degree in relative field
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10+ years of experience in product management, preferably in a fast-paced, high-growth environment.
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3+ years of successful people management experience, with a passion for team-building
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A proven track record of launching and scaling successful products that delight customers and achieve business objectives.
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A strong customer focus and empathy, with the ability to conduct user research, analyze feedback, and synthesize insights.
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A data-driven mindset, with the ability to define, measure, and optimize key metrics for your product.
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Strategic and creative thinking, with the ability to identify new opportunities, generate hypotheses, and validate assumptions.
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A collaborative and influential leadership style, with the ability to inspire, motivate, and mentor your team and stakeholders.
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Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and convincingly.
FLSA Status
Exempt.
Physical Requirements/ Work Environment
Employee must be able to sit or stand for long periods of time, with the physical ability to work at the computer or other sedentary tasks for long periods of time. Employee can conduct duties discreetly and impartially. If working remotely, employee is able to work in a space that allows them to effectively complete their job tasks, including having reliable internet connectivity and the ability to participate effectively while on phone and video calls. Employee has regular and predictable attendance and punctuality. Occasional travel may be required, which could be via airplane and/or motor vehicle, depending on location.
Additional Information:Location:Remote Job Posting
Department:9315 Product Management
Time Type:Full time
Commitment to Equal Opportunity
PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination.
If you require a reasonable accommodation to complete the application process, please contact Human Resources at: [email protected].
What We Do
We create services that protect and empower people. Our vision is to build a better world where access to justice and security is equal for every human — regardless of gender, race, orientation, education, social status, or personal wealth. PPLSI enables everyone to pursue their life – to worry less and live more – without the fear that a legal or privacy issue might bring it all crashing down.
Our Mission
PPLSI protects and empowers people with the tools and services needed to affordably live a just and secure life.
Real Impact
PPLSI is making a difference in the lives of our members. Through affordable legal services, we recovered and saved our members over $22 million in 2020. With our privacy and identity theft protection services, we saved our members an additional $5,000,000. With more than 1.8 million family members and 100,000 small business members, PPLSI brands provide access to technology and professional experts to make life better.
Disrupting Justice
We innovate and disrupt the traditional legal system – an expensive, complicated, and time-consuming system to make legal access simple, easy and affordable.
In the same way that Uber forever changed the transportation industry, Amazon created a new way to shop for everyday goods and Netflix changed how people consume TV shows and movies; PPLSI is the disruptive force providing millions of people with access to the legal and identity protection services they deserve.
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