Jobs at PPLSI

Develops and maintains backend software on IBM i using RPG, SQLRPGLE, CLP, and DB2 for i. Integrates applications with relational databases and enterprise systems, writes tested code, contributes to CI/CD, tracks defects, and supports quality delivery. Collaborates with engineers, product managers, and QA through Agile practices and shares on-call responsibilities. Learns modern integration patterns and agentic AI coding tools while critically reviewing AI-generated code for correctness, quality, and security.

Provides legal support focused on reviewing public-facing content and drafting, reviewing, redlining, and negotiating commercial contracts. Advises Marketing, Procurement, Operations, and external partners on legal and regulatory risks; maintains contract records and renewal tracking; conducts legal research; supports policies, audits, compliance initiatives, and special projects.

Manages a portfolio of LegalShield group accounts, serving as the primary contact for account maintenance, enrollment, billing, payments, and advanced inquiries. Provides phone, email, fax, and mail support; reviews reports, investigates errors, resolves customer concerns, and coordinates with internal departments and vendors. The role requires accurate administrative execution, confidentiality, deadline management, strong communication, and independent problem-solving in a professional office environment.

Serves as the first point of contact for members seeking legal assistance. Conducts legal intake interviews, verifies information, performs conflict checks, documents cases, coordinates attorney consultations, communicates updates, and monitors referrals through resolution. The role requires protecting confidential information, complying with regulations, resolving routine concerns, escalating complex issues, and meeting service, quality, productivity, and timeliness metrics.

Lead definition and execution of a new third-party partner fulfillment channel for LegalShield. Own partner strategy, sourcing, contracting, onboarding, integrations, and operations to deliver member experiences, validate unit economics, and scale partner operations while coordinating cross-functional stakeholders and driving measurable member impact.