About Coupang
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies in the world, establishing an unparalleled reputation as a dominant and reliable force in South Korean commerce.
We offer the best of both worlds: a startup culture backed by the resources of a large, global public company. This fuels our continuous growth and enables us to launch new services at remarkable speed. We are entrepreneurial builders surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who love to roll up our sleeves and make a direct impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve complex problems and break traditional trade-offs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
About the Team
The Coupang Catalog Team is responsible for hosting billions of products in Coupang's catalog and dynamically processing hundreds of millions of daily updates to provide the single source of truth that powers the online buying experience for millions of customers. We strive to deliver a world-class platform where customers find complete, accurate, and trustworthy product information without friction and at the lowest prices. To achieve this at scale, we continuously invest in cutting-edge AI architectures—leveraging modern Large Language Models (LLMs) and advanced machine learning—to ensure maximum precision, dynamic scalability, and bulletproof platform reliability.
About the Role
The Director of Catalog Product will leverage deep expertise in the latest LLM technologies, Generative AI, and advanced machine learning (NLP/NLU, Deep Learning, Computer Vision, Algorithmic Modeling) to pioneer next-generation e-commerce solutions. You will design, build, and scale a diverse portfolio of AI-driven products, automation tools, and catalog features that transform how product data is structured, enriched, and presented across Coupang’s vast e-commerce ecosystem.
Operating in a high-growth, rapidly evolving, and often ambiguous environment, you must thrive amidst constant change while maintaining an uncompromising bar for product quality and execution. You will navigate high degrees of operational complexity and drive strategy across international cohorts of senior stakeholders in South Korea, China, and the US (including Retail, Pricing, 3P Marketplace, Search & Discovery, and Finance).
Role Overview
- Set the vision and strategic roadmap for Coupang's Catalog platform, pioneering the application of cutting-edge LLMs and Gen AI to solve complex e-commerce challenges (e.g., catalog auto-enrichment, dynamic attribute extraction, automated taxonomy classification, seller content optimization, and fraud/quality detection).
- Lead the entire product lifecycle from conceptual AI frameworks through to production implementation in a high-velocity, continuous-deployment ecosystem.
- Navigate ambiguity with clarity and conviction, establishing structured roadmaps, making clear trade-off decisions, and maintaining a high standard of quality despite fast-moving constraints.
- Drive executive alignment across multi-regional leadership in Engineering, Data Science, Product, Operations, and Infrastructure.
- Establish metrics and build automated mechanisms to track performance, system precision, and operational efficiency across billions of catalog entities.
Basic Qualifications
- 10+ years of product management experience successfully developing and launching innovative tech products at a tier-1 technology company.
- Proven track record of applying state-of-the-art Large Language Models (LLMs), Generative AI, and ML frameworks to complex, high-scale e-commerce or consumer marketplace applications.
- Demonstrated ability to thrive in highly ambiguous, fast-paced environments, maintaining momentum and producing top-quality outputs under tight timelines and high expectations.
- End-to-end experience leading product strategy, establishing roadmaps from conception to launch, defining GTM strategies, and leading complex technical design discussions.
- Deep understanding of the modern AI/ML software stack, model evaluation frameworks, and deployment of LLMs at scale.
- Experience managing technical and design direction for complex, large-scale distributed systems.
- Hands-on mastery of agile methodologies in high-velocity environments (rapid prototyping, A/B testing, data-driven evaluation, and fast iteration).
- Expert capability in using quantitative research, data analysis, and rigorous metrics to drive product decision-making across the product lifecycle.
- Solid grasp of multi-sided e-commerce marketplace models, catalog architectures, and pricing dynamics.
- Experience collaborating with and leading cross-functional teams across multiple international geographies.
Skills Required
- 10+ years developing innovative products and bringing them to market for a tier-one technology company
- Experience creating product roadmaps from conception through launch
- Experience defining product vision and go-to-market strategy
- Experience leading product design discussions
- Experience leading, launching, and managing projects involving Generative AI, Machine Learning, NLP/NLU, Deep Learning, LLMs, OCR, or related technologies
- Understanding of the AI/ML software stack and ML frameworks
- Experience managing technical and design direction for large-scale systems
- Hands-on experience working in an agile environment with rapid iteration
- Track record using data and quantitative research to inform product decisions
- Understanding of marketplace and consumer platform models
- Experience working with teams across multiple geographies
- Startup experience or experience in a fast-paced environment
- Domain expertise in catalog or pricing
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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