Director of Product Management, ServiceNow

The Basics:  

As Director of Product Management at Tanium, you will be responsible for the development and business success of Tanium solutions and integrations that are built on the ServiceNow platform and that support Tanium’s strategic partnership and joint go-to-market motion with ServiceNow. In this role, you will work with engineering, product, sales and marketing, technical account managers, & customers on important, cross-functional analytical, and strategic projects to ensure alignment of our overall product vision, product development, and ultimately, our go-to-market strategies. You will be doing this while keeping in mind customer needs, satisfaction, & adoption.  

Ideal candidates are entrepreneurial, have intuition and an understanding of what makes an enterprise software business successful. They would also strike a balance between having a strong technical data analysis and modeling ability, but also the intuition around business and strategy needed to understand Tanium's practical realities and the desired outcomes of our mutual Tanium and ServiceNow customers and partners.   

This is an individual contributor position.  

What you’ll do:  

• As an individual contributor, you will identify & cultivate strategic customer relationships to obtain feedback on existing products, identify opportunities, & establish requirements for future state product capabilities and long term roadmap.  
• Take ownership of the strategy, growth, and success of Tanium’s product innovation with ServiceNow. 
• Assist in the development of sales & technical enablement materials  
• Collaborate with sales leadership to establish the go-to market strategy for your products, target prospective customers, and exploit competitive differentiators for your products  
• Develop and grow joint-platform solutions and strategic relationships through integration development alignment between Tanium and ServiceNow solution teams. 
• Support product marketing initiatives, partner relationships, and other opportunities to accelerate the adoption of your products and to build Tanium’s brand  
• Define strategic direction for your products and work with stakeholders, both internal and external, to achieve buy-in for your vision and their role in executing on it  
• Collaborate with the product management team to align and accelerate the value of new platform products with Tanium’s technology, strategic direction, and business imperatives in mind.  

We’re looking for someone with:  

Education  

• BA/BS degree from a leading undergraduate institution  

Experience  

• 3 to 5 years Enterprise Software experience  
• 3 to 5 years of professional work experience in ServiceNow software engineering, solutions engineering, solutions architecture, product management, or related roles 
• Experience building and managing products on the ServiceNow platform  
• Demonstrable ability with  ServiceNow APIs and scripting languages including JavaScript and Angular  
• Minimum 3 years hands on experience with IT operations and systems management products  
• 3 to 5 years of experience supporting IT operations, IT service, and IT systems management products from a consulting or vendor point of view  
• Demonstrated success in working with engineering teams to plan, develop and launch successful software products  

Other  

• Willingness to take on firmly entrenched competitors with creative approaches to technology, and tenacious pursuit to build and grow a product’s customer base  
• Excellent communicator with an intuition for technology and software business strategy, especially as related to ServiceNow  
• Intuition to identify greenfield (or neglected) markets that align with Tanium’s platform and present opportunities for rapid growth  
• Ability to establish and nurture strong customer champions for a product that can serve as its advocates and its advisory board  
• Strong written communication, verbal communication and presentation skills  
• Adept at understanding and navigating organizations in order to inspire and influence internal and external customers  

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.  

What you’ll get

The annual base salary range for this full-time position is $130,000 to $395,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

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