Director of Product Management-Payments

Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us. Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.

Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Acumatica is seeking a Director of Product Management for our Payments business unit. As the Director of Product Management, you will partner internally with Product leaders, Engineering teams, and externally with payments processors to define, build, and improve embedded payment's offerings targeting Customers in North America. Your role will focus on enhancing the capabilities of existing products, as well as developing new products and solutions, leading cross-functional teams, and ensuring our solutions meet market needs and business performance expectations. This position reports to the Vice President of Acumatica Payments. 

Key Responsibilities: 

• Define and execute the product strategy and roadmap for Payments, communicating products, innovations and business concepts to stakeholders.
• Develop and articulate granular product and market requirements leveraging product management toolsets including Aha!, JIRA, and AI.
• Collaborate with Engineering teams and external partners on functional design documents and project schedules.
• Lead product performance reporting and analytics efforts leveraging tooling including Tableau, Pendo, and AI.
• Present business updates to executives, senior leadership and stakeholders regularly.
• Oversee new product launch activities, ensuring coordination across the company.
• Engage with Customers and partners to gather product requirements and insights.
• Conduct comprehensive market research and competitive landscape analysis.
• Develop sales tools such as ROI calculators, collateral, video demos, battle cards, and more, and provide guidance on documentation and training materials to Education teams.
• Present and demonstrate products at company conferences and events and in support of Sales efforts. 

• Bachelor’s degree (required) or Master’s degree (preferred) in Business, Engineering, Computer Science, Mathematics, or a related field.
• 10+ years of product management and delivery experience, including 5+ years of specific experience with Payments solutions.
• In-depth industry knowledge of Payments processing, preferably in the business-to-business (B2B) space. 
• 5+ years in a management role, demonstrating a blend of business acumen and technical expertise. 
• Proactive in understanding customer interactions with products and innovating solutions for broader market needs.
• Detail-oriented with strong decision-making and time-management skills.
• Experience in a growth company environment, with a desire to apply that knowledge to a smaller, agile team.
• Excellent organizational and communication skills, with a self-driven approach to achieving realistic goals. 

Ideal Candidate Profile:

• You are a visionary leader passionate about fintech and Payments.
• You have a history of successfully managing large-scale software development projects. 
• You thrive in cross-functional roles and enjoy collaboration with diverse teams.
• You are adept at influencing senior leadership and making data-driven decisions. 

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. 

For this role, the salary range is $180,000-$205,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements.
At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Benefits/perks listed here may vary depending on the nature of your employment with Acumatica and the country where you work. US-based employees gain access to healthcare benefits (medical, dental and vision insurance for you and your dependents), employer paid Short-Term/Long-Term Disability and Basic life coverage, 401(k) plan with company match, Flexible time off, sick and safe leave, among others.