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Aledade is the largest network of independent primary care.
The Role
Lead internal AI product strategy and operating model: set priorities for knowledge/context layers, reusable skills/agents, governance and trust, adoption and L&D strategy, partner with engineering, security, legal, and stakeholders to scale safe, company-wide AI practices and measure impact.
Summary Generated by Built In
Aledade is dedicated to transforming value based care through innovative technology. Aledade bet early and seriously on AI, both in our technology and platforms for value based care, as well as changing how teams across the company work. This role will own the Product strategy and operations for scaling what the strongest teams have proven into the way all 2,000+ employees work every day.
As Director, Internal AI Product Strategy & Operations, you own Aledade's internal AI strategy and operating model: how employees work with AI, the direction of the internal knowledge and skill platform they rely on, the standards that keep it safe, tools and methods for collaboration, and the way all of it adapts as the technology moves. You will collaborate closely with internal product and technology teams building the AI platform upon which we build our internal workflows and operations. You set the direction for where Aledade is going, decide what to invest in and what to retire, and run the operating rhythm that keeps it on track.
There is flexibility for this role to be a Director or Senior Director based on qualifications for the right candidate.
Primary Duties:
- Own the ongoing internal AI strategy and operating model: decide which capabilities to invest in, which to retire, and keep the model current as tools and needs change.
- Set product direction for the internal knowledge/context layer and the library of reusable skills, agents, and workflows; set priorities and partner with engineering and data on delivery.
- Own the standards, governance, and trust model with security, legal, and the AI Governance Committee so employees move fast within clear, safe guardrails.
- Own the metrics that show whether the internal AI investment is paying off (adoption, reuse, change in how work gets done) and reset priorities each cycle.
- Set the adoption strategy and the bar for what scales company-wide; deliver through L&D, an ambassador network, and department leaders.
Minimum Qualifications:
- 12+ years of experience, including ownership of a strategic program or internal function. (Senior Director: 15+ years with prior Director-level leadership.)
- A track record setting strategy and running operations for a company-wide capability, sustained over time, not just stood up once.
- High fluency with modern AI tools and a clear point of view on where they are heading and what that means for an internal operating model.
- Evidence of working across departments and partnering with governance, security, or legal to land something durable.
Preferred Knowledge, Skills and/or Abilities:
- Familiarity with AI assistants and coding agents, internal knowledge or search platforms, or skill and plugin ecosystems.
- Experience owning the operating model for an internal platform with many stakeholder teams.
- Experience partnering with security, legal, or governance functions on responsible AI use.
- Background in healthcare or another regulated industry.
Physical Requirements:
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Skills Required
- 12+ years of experience, including ownership of a strategic program or internal function.
- Senior Director: 15+ years with prior Director-level leadership (for Senior Director consideration).
- Proven track record setting strategy and running operations for a company-wide capability sustained over time.
- High fluency with modern AI tools and a clear point of view on their direction and implications for internal operating models.
- Experience working across departments and partnering with governance, security, or legal to implement durable solutions.
- Familiarity with AI assistants, coding agents, internal knowledge/search platforms, or plugin/skill ecosystems.
- Experience owning the operating model for an internal platform with many stakeholder teams.
- Experience partnering with security, legal, or governance functions on responsible AI use.
- Background in healthcare or another regulated industry.
Aledade Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aledade and has not been reviewed or approved by Aledade.
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Fair & Transparent Compensation — Pay is often characterized as fair or pretty good for the work, with occasional remarks that compensation is among the best experienced in a career.
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Leave & Time Off Breadth — Time off provisions stand out, including a strong PTO allotment early on and an additional long-tenure sabbatical benefit.
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Parental & Family Support — Paid parental leave is positioned as a meaningful, broadly applicable benefit for new parents.
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The Company
What We Do
Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com or follow on X (Twitter), Facebook or LinkedIn.
Why Work With Us
At Aledade, we’re all about doing good for patients, practices and society - which is why we’re so passionate about value-based care and the work we do every day. Because we’re working to benefit all of society, we believe the best way to do so is to utilize all of our team members and their unique experiences, interests, backgrounds and beliefs.
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