Director, Product Management, Emerging Technology

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview

We're looking for a product leader who can help transform how Salesforce and its customers work by implementing AI solutions that drive real business value. This role focuses on taking proven AI capabilities and turning them into practical, high-impact experiences that solve customer problems and streamline workflows across our platform.
You will work with a small, fast-moving team that thrives on experimentation, rapid iteration, and executing bold ideas. We ship production ready MVPs in months, not years, and measure success by the impact we create. If you love working like a startup inside a global leader—and you're motivated by turning AI potential into tangible customer outcomes—this is your stage.

Why Join Us

We operate like an innovation lab inside Salesforce—moving quickly, taking smart risks, and building products that shape the future of work. You'll work on high-visibility initiatives, partner with leaders across the company, and have the opportunity to grow your skillset while delivering AI-powered solutions that matter. This is an ideal role for a director ready to make their mark in the agentic enterprise era.

What You'll Do

• Drive product strategy for implementing AI solutions across Salesforce experiences, focusing on customer adoption, usability, and measurable business outcomes
• Translate AI capabilities into customer value by identifying the right use cases, designing intuitive experiences, and ensuring seamless integration with existing workflows
• Lead rapid experimentation and iteration to validate AI implementations, gather customer feedback, and refine solutions based on real-world usage
• Partner across teams to integrate AI features into core Salesforce products, working closely with engineering, design, and go-to-market teams
• Champion the agentic enterprise vision by implementing AI agents and automation that help customers work more efficiently and effectively
• Engage with customers and internal users to understand pain points, test AI solutions, and uncover new opportunities for AI implementation
• Build strong stakeholder relationships across product, sales, customer success, and engineering to align on priorities and drive adoption
• Mentor and develop team members while growing your own leadership capabilities in a supportive, high-growth environment
• Represent our work to leadership and stakeholders with clear communication and strong business acumen

Key Requirements

• 7+ years of experience in product management, including 2+ years in leadership or senior IC roles delivering digital products at scale
• Understanding of AI and machine learning applications in business contexts, with experience implementing AI features or working with AI-powered products
• Experience with enterprise SaaS or B2B products and understanding of how AI can enhance business workflows and user productivity
• Strong product execution skills: taking concepts from idea to implementation, iterating based on feedback, and scaling successful solutions
• Proven collaboration skills with the ability to influence and align diverse stakeholders around a shared vision
• Customer-focused mindset with experience gathering feedback, analyzing usage data, and translating insights into product improvements
• Comfortable with ambiguity and able to thrive in a fast-paced environment where priorities can shift based on market feedback
• Strong communication skills with the ability to explain complex AI concepts to non-technical audiences
• Bachelor's degree in a relevant field (technical background preferred but not required)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $230,800 to $334,600.

For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.