Director, Product Management, Developer Experience

Posted Yesterday
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Greystones, Wicklow, IRL
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Lead product strategy for Mastercard Developers' agentic tooling and developer platform. Define roadmaps (agent skills, MCP servers, CLI), align cross-functional stakeholders, create commercialization hypotheses, run design partner tests, and set success metrics and reporting.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management, Developer Experience
About Mastercard Developers
Mastercard Developers is the single entry point for Mastercard partners to access a diverse range of payment, data, loyalty, and security APIs. Our team is responsible for delivering an experience that ensures developers can quickly find the right API, assess its technical capabilities, and integrate it into new and innovative solutions.
The Role
We're looking for a Senior PM to drive product strategy for Mastercard's developer platform in the AI era. This means owning our agentic developer tooling, shaping how we show up in AI-powered search and discovery, and building the commercial motion for a distribution channel that doesn't have a playbook yet.
The work is early-stage and cross-functional. You'll operate across Product, Engineering, Marketing, and Sales to turn bets into programs with clear owners, measurable outcomes, and momentum. This is as much about defining what we build as it is about shipping it.
What You'll Work On
- Define the product roadmap for Mastercard's agentic developer tooling: agent skills, MCP servers, CLI tooling, and the standard for what "agent-ready" means across our API catalog.
- Partner with Strategy and Product teams across Mastercard to define our position in the agentic channel. Map our API catalog against agentic use cases, align on priorities, and build a shared commercial motion.
- Represent Developer Experience in cross-functional GTM conversations. Bring the developer and API perspective into discussions about packaging, pricing, and distribution for the agentic channel.
- Align stakeholders across Product, Sales, and Marketing around a shared commercialization hypothesis, then test it with a small number of design partners.
- Set success metrics for each initiative and put the reporting structures in place to track them.
What We're Looking For
- Experienced in product development, with meaningful time on developer platforms, API products, or developer tooling. Someone who has built alongside engineers, not just managed the surface.
- Fluent in the AI tooling ecosystem. You understand how developers use AI coding assistants today and have a point of view on where that's going.
- GTM experience is a plus. If you've worked with Sales or Marketing to bring a technical product to market, that context will help you in this role.
- Ability to operate in ambiguity and build from 0→1
- Clear communicator across audiences. You can write a tight strategy doc, run a stakeholder alignment meeting, and give an exec briefing without losing the thread between them.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Experience in product development on developer platforms, API products, or developer tooling
  • Built alongside engineers and contributed to technical implementations
  • Fluency in the AI tooling ecosystem and familiarity with AI coding assistants
  • Ability to operate in ambiguity and build 0->1
  • Clear written and verbal communication across technical and executive audiences
  • Go-to-market (GTM) experience working with Sales or Marketing
  • Abide by Mastercard security policies and complete mandatory security trainings

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Company information highlights a 10% retirement match on U.S. roles, positioned as best‑in‑class and well above typical large‑employer benchmarks. This level of employer contribution materially strengthens long‑term savings.
  • Leave & Time Off Breadth U.S. postings list 25 vacation days, 5 personal days, 10 company holidays, 80 hours of paid sick/safe time, and up to 20 days of bereavement. A minimum of 16 weeks paid new‑parent leave (including adoption and foster) further expands paid time away.
  • Parental & Family Support Benefits include a minimum of 16 weeks paid new‑parent leave and family‑building support such as fertility, adoption, and surrogacy where legally available. Dependent scholarships, counseling, and protection benefits contribute additional family support.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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