Director, Product Management - Agentic App Suite

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

The Role

Zeta is undergoing a fundamental transformation with Athena - our AI engine - at the core. AthenaOS, the operating system that powers Athena, is evolving Zeta into a modular, AI-native platform delivering a suite of “Impossible Products”, including the next generation of Agentic Applications.

We are seeking a Director of Product Management to lead the strategy, architecture, and governance of the Agentic Apps Framework and the ecosystem of certified applications built on AthenaOS. This leader will define how applications are created, managed, moderated, certified, and experienced across the Zeta platform.

This role sits at the intersection of AI, platform architecture, governance, and enterprise application design and will define foundational patterns for years to come.

You will define the strategic direction for how agentic applications operate within AthenaOS, shaping standards for how apps are discovered, orchestrated, navigated, integrated, and governed across the platform.

You will lead the OS-level constructs that underpin all applications in Athena - including:

• Application lifecycle standards
• Cross-application orchestration patterns
• Navigation, layout, and experience primitives
• Role and access inheritance models
• Foundational consistency across the entire suite of apps

You will ensure all apps - human-built or AI-generated - adhere to a unified, enterprise-grade experience.

You will architect and operate an application governance model, including:

• Application certification criteria
• Moderation and review workflows
• Risk, compliance, and privacy boundaries
• Enterprise-grade safety, isolation, and resource-governance standards
• Tooling and processes for app evaluation, approval, and escalation

This includes establishing the rules and systems that safeguard the AthenaOS ecosystem.

You will define and steward the reusable building blocks required to create high-quality apps, including:

• Modular capability primitives (data, intelligence, activation, workflows)
• Multi-app UX patterns and interaction models
• Enterprise-wide design language and component systems
• Security and privacy guardrails (“shields”)
• Predictable APIs and integration patterns

These primitives become the contract between app developers, the platform, and Athena.

You will partner with Athena AI teams to define how applications are assembled, extended, or generated through LLMs, including:

• Model Context Protocol integration
• Representations of app primitives suitable for AI reasoning
• Guardrails for safely generated apps
• Human-in-the-loop validation and automated compliance checks

You will help shape the era where applications are built with or by AI.

You will partner with engineering, design, security, privacy, infrastructure, AI research, and GTM leaders to drive cohesive execution.
You will influence executive-level product strategy and ensure alignment across the entire Athena initiative.

• 10+ years of Product Management experience with deep focus on platforms, operating systems, ecosystems, or AI-driven application frameworks
• Demonstrated ability to define governance, certification, or compliance systems at scale
• Strong architectural intuition and systems thinking
• Experience collaborating closely with AI/ML teams on model interfaces, guardrails, or agentic workflows
• Excellent communication and leadership skills with proven cross-functional influence

You will define the next frontier of AI-native enterprise applications - building the substrate upon which Zeta’s “Impossible Products” are delivered. This role shapes the core of AthenaOS and the way thousands of users and developers interact with Zeta’s AI ecosystem.

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $190,000 - $210,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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