responsible for orchestrating Old Navy’s end-to-end product development lifecycle—from concept to customer. This role is both visionary and operational, driving strategic transformation initiatives that enhance speed, agility, and innovation across the product-to market (P2M) ecosystem. This role will report into the VP, Product-to-Market Enablement and Operations leader.
Operating within a highly matrixed, global environment, the Director partners closely with senior leaders across Design, Merchandising, Planning, Production, Tech Design, Quality Assurance, Fabric R&D, and Global Sourcing to ensure alignment, accountability, and executional excellence.What You'll Do
Lead Strategic Planning: Own the development and execution of the Annual Brand Calendar and Seasonal Pipeline Calendars, aligning cross-functional teams around key milestones and deliverables.
Drive Transformation: Champion enterprise-wide Indigo X P2M initiatives (e.g., Digital Product Creation – DPC, Speed to Market - Speed), process simplification, and operational excellence to accelerate speed-to-market and elevate product quality.
Advance Cross-Functional Partnership: Escalates risks and unresolved constraints; provides options and tradeoffs to create alignment on path forward
Operationalize Innovation: Translate strategic goals into actionable roadmaps, ensuring seamless integration across functions and geographies.
Establish Governance & Accountability: Define and reinforce decision rights, RACI models, and milestone accountability frameworks to drive clarity and ownership.
Drive Performance Management: Develop P2M Pipeline KPI strategy and monitor pipeline health, identify risks, and implement proactive solutions to ensure consistent delivery against brand objectives.
Demonstrate Change Leadership: Lead change management efforts, fostering a culture of continuous improvement, agility, and cross-functional collaboration.
Manage Special Initiatives: Manage high-impact projects that support brand-wide transformation and innovation goals.
Continuous Improvement Efforts: Leads CFT hindsight and drives stabilization, optimization and scale through continuous improvement effort
10+ years of experience in product development, supply chain, or related fields, with deep P2M functional expertise.
Exceptional collaboration and facilitation skills, able to navigate completing priorities and perspectives to drive to the best outcome for Old Navy
Strategic thinker with a growth mindset—able to connect future vision to today’s priorities.
Analytical and structured, with a knack for identifying opportunities and navigating challenges with clarity.
Adaptable and resourceful, with a strong bias for action and problem-solving.
Skilled at building a “one team” culture across cross-functional partners.
Strong communicator with executive presence and the ability to influence and facilitate at all levels.
Experienced in leading change and driving results in complex, matrixed environments.
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What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
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