Director, Product Analytics

Posted 6 Days Ago
Be an Early Applicant
San Jose, CA
212K-265K Annually
7+ Years Experience
Fintech • Software
The Role
Lead the Analytics team for a fintech company, influencing core product roadmap and driving measurable business outcomes through actionable insights. Responsible for developing a world-class analytics organization and enhancing customer experiences.
Summary Generated by Built In

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. 

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

We are looking for a strategic and results-driven Director of Analytics to lead Analytics for BILL’s Core Products and Partner Channels - Accounts Payable, Accounts Receivable and the Accountant Channel. You will be instrumental in influencing our product roadmap, and responsible for developing a mature data organization to drive measurable business outcomes, enhance customer experiences, and team accountability through actionable insights.

  • Lead the direction and vision for the Product & AC Analytics team. Identify opportunities, set priorities, and establish goals to influence strategy, maximizing effectiveness & efficiency
  • Elevate the current analytics team talent via coaching, recruiting, optimization, and leading by example. Expect and motivate for team greatness, establishing operational rigor & discipline to develop a world class analytics organization
  • Streamline reporting, identifying manual effort for automation and reducing stakeholder friction to actionable insights & product/customer understanding
  • Consolidate & harden Key Performance Indicator metrics for Product & AC Analytics, and simplify business performance understanding for end users/business partners 
  • Build rapport & trust with business partners, and provide strategic value through consultative recommendations 
  • Establish test & learn culture, and contribute platform enhancements that enable higher velocity experimentation 
  • Drive parallel efforts balancing immediate stakeholders needs in the near term and building for durable solutions/paying down tech debt for the long term

We’d love to chat if you have:

  • Experience in product analytics including customer journey, user behavior, and product lifecycle 
  • Proven track record as an effective leader & teacher, optimizing team impact, growing individuals, and increasing scope through value added 
  • Ability to disambiguate the nebulous into clarity and communicate through exceptional verbal and written presentation skills, including ability to prepare materials for audiences at all levels of the organization 
  • Understanding of how foundational data architecture impacts all products and processes downstream, and have experience building optimized foundations 
  • 10+ years of analytics leadership, and 5+ years of people leadership experience to deliver business driving insight through actionable insights and test & learn opportunities
  • SQL and Tableau required; econometrics, Python, R, predictive modeling preferred 
  • You love data, like to have fun, and are a realistic optimist – you have an attitude of “yes we can” and a track record of “yes we did” 
  • You are tenacious and utilize innovative thinking to solve for barriers
  • Fintech experience a plus

The estimated salary  range for this role is noted below for our San Jose based role.  Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

San Jose pay range

$212,200$265,200 USD

Let’s talk about benefits

  • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
  • HSA & FSA accounts 
  • Life Insurance, Long & Short-term disability coverage
  • Employee Assistance Program (EAP)
  • 11+ Observed holidays and wellness days and flexible time off 
  • Employee Stock Purchase Program with employee discounts
  • Wellness & Fitness initiatives
  • Employee recognition and referral programs
  • And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.   

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.
BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.

If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact [email protected].

BILL Culture:

  • Humble - We check our egos at the door. We are curious. We listen, accept feedback.
  • Authentic - We earn and show trust by being real—embracing our authentic selves.
  • Passionate - We care deeply about each other and our customers.
  • Accountable - We are duty-bound to each other, our customers, and society.
  • Fun - We wrap it all together by building connections and enjoying time spent together.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants

The Company
HQ: San Jose, CA
2,753 Employees
On-site Workplace

What We Do

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. BILL is headquartered in San Jose, California. For more information, visit bill.com.

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