Jobs at BILL

Prospect, qualify, and convert inbound leads and trial users into paying BILL customers. Identify customer pain points, build rapport, create urgency, close deals, and manage a high-volume book of business. The role requires prioritizing multiple opportunities, making 60+ outbound calls daily, maintaining CRM records, meeting sales targets, and operating effectively in a fast-paced, short-cycle sales environment.

Own organizational change management for BILL’s Oracle Fusion Cloud and Salesforce finance transformation. Lead stakeholder and change impact assessments, change networks, executive sponsor engagement, communications, training coordination, adoption metrics, and readiness activities across Finance, Sales, Operations, and Product. Partner with systems integration teams, report risks and progress to the PMO and steering committees, and support successful Oracle Financials and Quote-to-Cash releases.

Develop scalable Java-based software and distributed systems for BILL’s Growth team. Improve subscription, monetization, pricing, packaging, and customer upgrade or downgrade experiences. Build AWS-based SaaS applications, design SQL and NoSQL databases, implement CI/CD pipelines, and apply generative AI to software engineering. Collaborate with product managers and cross-functional engineering teams to drive user growth, revenue, and feature engagement.

Own end-to-end onboarding, adoption, support, retention, and expansion for enterprise supplier accounts. Configure integrations, guide customers through payment and reporting features, resolve technical and operational issues, monitor account health, identify churn risks, and close upsell opportunities. Maintain account records in Salesforce and Gainsight while contributing to scalable playbooks and process improvements.

Manage a shared portfolio of SMB customers in a quota-carrying post-sales role. Drive retention, renewals, expansion, product adoption, and customer health through data-driven outreach, success planning, training webinars, and consultative conversations with finance stakeholders. Monitor usage metrics, identify risks and opportunities, document customer activity, and collaborate with Sales, Support, Product, and Operations. The role requires strong communication, organization, financial literacy, and familiarity with accounting systems.

Leads BILL’s AI and platform product partnership strategy, managing relationships with frontier AI companies and software vendors. Sources and structures deals, negotiates agreements, drives integrations and connector approvals, develops go-to-market and monetization plans, and coordinates execution across product, engineering, sales, marketing, finance, and executive leadership. Builds partnership roadmaps, evaluates opportunities, models deal economics, and creates scalable processes for a growing ecosystem.

Leads customer marketing programs for accountant firms and SMB/MM customers, including product launches, webinars, customer education, virtual and in-person events, communications, and community engagement. Partners cross-functionally with Product Marketing, Product, Analytics, Sales, Events, and other teams to drive adoption, retention, cross-sell, and customer growth. Owns audience strategy, promotion, measurement, stakeholder alignment, and customer-focused execution.

The Growth Account Executive sources and closes new mid-market business through a full sales cycle. Responsibilities include outbound prospecting, self-generating pipeline, exceeding sales goals, maintaining prospect relationships, and presenting BILL’s corporate card, expense management, and spend control solutions. The role requires SaaS and B2B sales experience, strong communication and objection-handling skills, proficiency with sales tools, and consistent quota achievement.

Manage a high-volume Scaled Customer Success team of up to eleven CSMs, owning performance, coaching, retention, expansion, escalations, reporting, and customer-success motion coverage. Lead new-hire ramp, oversee strategic projects, manage churn-risk escalations, and coordinate with sales, support, product, finance, and managed customer success teams across thousands of accounts.

Leads BILL’s multidisciplinary design organization and owns the company’s visual brand across campaigns, web, video, events, product marketing, and templates. Establishes creative vision, brand systems, AI-enabled workflows, video production capabilities, team processes, budgets, and agency partnerships. The role hires and develops designers, presents creative to senior leaders, manages capacity and prioritization, and partners with marketing, web, and product design teams to deliver distinctive, high-quality work at scale.

Supports risk portfolio programs through strategic project planning, data analysis, dashboard development, process automation, vendor and ROI management, governance, and audit documentation. The role partners with risk analysts, data scientists, Product Management, Engineering, and other stakeholders to identify risk indicators, design controls, improve workflows with AI tools, and communicate actionable insights across credit, fraud, and reputational risk initiatives.

Build and scale accounting software synchronization solutions connecting BILL’s payment network with third-party accounting platforms. Lead end-to-end software design and delivery, develop scalable AWS microservices, improve platform performance, guide testing and CI/CD practices, resolve customer problems, mentor engineers, and use generative AI to accelerate development.

Owns high-priority revenue growth initiatives across funnel performance, multi-product expansion, go-to-market channels, customer journey optimization, AI adoption, and agentic workflow automation. Partners with Product, Marketing, Sales, Customer Success, Support, Finance, Data, and GTM Engineering to improve conversion, retention, channel development, and operational efficiency. This senior individual contributor influences executive decisions and drives measurable outcomes without formal authority.

Drive enterprise sales of BILL’s accounts receivable and B2B payment solutions to supplier finance organizations. Responsibilities include outbound prospecting, pipeline generation, complex sales-cycle management, executive relationship building, account planning, CRM documentation, forecasting, data analysis, and quota achievement. The role requires engaging CFOs, treasurers, controllers, and accounts receivable leaders while coordinating internal stakeholders and supporting customer implementations.

Own and grow a product area within BILL’s FinSuite payments platform, from discovery through launch and iteration. Responsibilities include writing requirements, defining metrics, managing squad execution, maintaining roadmaps, coordinating cross-functional partners, identifying risks, and contributing to AI-enabled payment experiences. The role focuses on reliable money movement, payment workflows, operational efficiency, customer value, and commercial outcomes for SMBs.

Own the full sales cycle for acquiring new accounting and wealth management firms, from outbound prospecting through close. Sell BILL’s Spend and Expense products, conduct client demos, manage pipelines, maintain CRM and forecast accuracy, and meet quota and activity targets. Partner with Account Managers on co-selling and independently identify cross-sell opportunities. The role requires consultative selling, cold calling, discovery, negotiation, objection handling, and managing a high volume of opportunities.

Own the strategy, roadmap, and delivery of BILL’s Ledger Subscriber Ecosystem, including reconciliation tools, reports, dashboards, APIs, workflows, and financial data products. Drive adoption across Treasury, Accounting, FP&A, Tax, Audit, and Payment Operations; establish outcome metrics; influence ledger architecture; and lead cross-functional execution. The role requires deep expertise in financial data flows, reconciliation, treasury, accounting, platform products, and fintech or payments systems.

Leads enterprise identity and data security strategy, governance, risk, compliance, and remediation. Oversees identity lifecycle management, IGA, SSO, MFA, privileged and non-human identities, customer authentication, data discovery, classification, DLP, retention, and secure disposal. Partners with Legal, Privacy, Audit, Engineering, IT, HR, and executives to assess risks, strengthen controls, meet regulatory obligations, and execute multi-year security roadmaps. This is a hands-on individual contributor security leadership role.

Own product analytics for the Accounts Payable product, setting the analytics agenda, defining metrics and OKRs, identifying product opportunities, and influencing roadmap decisions. Responsibilities include experimentation, causal inference, executive reporting, production-grade dbt models, data quality validation, documentation, and AI-assisted workflow automation. The role partners closely with Product, Engineering, and AP leadership and requires confidently presenting insights to senior stakeholders.

Develop and own BILL’s organic social media strategy across major platforms. Build employee advocacy and executive social programs, manage agency partners, oversee strategy and creative quality, and use platform, competitor, and performance data to refine campaigns. The role shapes BILL’s social point of view, supports launches and thought leadership, and connects social activity to brand awareness, engagement, reach, and business growth.