Director of Process Engineering

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.  

As our Director of Process Engineering you will help translate AI strategy into tactical execution plans for process optimization. Every day you will act as a subject matter expert for significant subsections of assigned micro-use cases. You will also lead and manage the operations team, providing guidance, mentorship, and performance evaluations. To thrive in this role, you must have a background in healthcare revenue cycle management with a deep understanding of metrics reporting.

Here’s what you will experience working as an Autonomous Follow-up Analyst:

• Manage the operational execution of AI automation, overseeing project roadmaps.

• Lead and manage the operations team, providing guidance, mentorship, and performance evaluations.

• Analyze data from historical experience and existing standards to design and drive an analytical approach to process automation.

• Report process-level automation impact and efficiency gains, using data to refine workflows.

• Partner with process improvement teams to support ground level adoption.

• Facilitate team-level process training and automation enablement.

• Must be willing to travel up to 25%

Required Skills: 

• 8+ years of experience in healthcare operations (i.e. revenue cycle management, provider, payer, vendor).

• Experience with Excel, Power BI or similar analytical tools.

• Operating systems, payor portals, and EHRs.

• Presentation skills.

• Back-end experience in operations.

For this US-based position, the base pay range is $112,718.72 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 20.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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