Jobs at Coursera + Udemy

Design and prototype scalable, skill-aligned online learning experiences for Coursera-produced content and APAC partners. Translate SME expertise into vendor-ready deliverables, create assessment specifications, enforce design standards, QA vendor production, and contribute to pedagogical R&D and AI-assisted tooling to measure and improve learning outcomes.

Lead a small pricing and monetization team to develop and execute pricing, packaging, and experimentation strategies that grow subscription revenue and lifetime value. Partner cross-functionally with Product, Engineering, Analytics, Marketing, Strategy, and Legal to build business cases, monitor performance, scale learnings, and drive operational improvements across Coursera + Udemy consumer offerings.

Lead consumer strategy and business operations by developing 2-8 quarter strategic plans, identifying and sizing white-space opportunities, and driving competitive/market intelligence. Partner with Research, Product, Analytics, FP&A, and Marketing to inform planning, build business cases, and translate insights into priorities. Own the Consumer team's operating cadence, OKR/KPI tracking, and initiative accountability to improve engagement and retention.

Own and scale global privacy operations including DPIAs, ROPAs, vendor reviews, and data subject rights. Implement privacy management tooling, embed privacy by design with cross-functional partners, maintain policies and training, monitor global privacy laws, and define metrics to improve program efficiency and governance.

Lead category-level growth initiatives from diagnosis through execution to improve revenue, paid conversion, retention, and LTV. Analyze portfolio performance, prioritize high-impact opportunities, design experiments and operating mechanisms, and drive cross-functional teams to deliver measurable business outcomes and scalable decision frameworks.

Sell Udemy Business to large enterprises (5,000+ employees): prospect, qualify, and close new accounts; land-and-expand existing customers; build strategic sales plans; lead complex negotiations and contract execution; coordinate cross-functional teams for customer success, retention and expansion; meet and exceed sales targets while tracking market and competitor insights.

Senior in-house lawyer owning negotiation and development of enterprise, channel, GSI, alliance, reseller, API and integration agreements. Advise GTM, Product, and Sales on deal structure, risk allocation, AI and data-sharing issues, and product commercialization. Build templates, playbooks, and scalable contracting frameworks; partner with Privacy, InfoSec, Finance, and Legal Ops to embed GDPR and compliance controls and support function-building and team training across a global partner ecosystem.

Lead Coursera's multi-quarter mobile strategy and execution for native iOS/Android apps. Drive discovery, design, delivery, and optimization across teams using data, experimentation, and user research to boost engagement, retention, and business outcomes while raising product craft standards.

Design and prototype technical and AI-focused online learning experiences. Partner with SMEs and vendors to produce vendor-ready curricula, modular course assets, assessments, and design systems. Drive QA, pedagogical innovation, and AI-assisted tools to measure and improve learner outcomes.

Lead global enterprise B2B marketing for Coursera, owning full-funnel demand generation, ABM, regional marketing, customer and partner marketing. Align marketing with sales and customer success to drive pipeline quality, NRR, LTV, advocacy, and ROI while managing budget, KPIs, and a large global team.

Design and build scalable ELT pipelines and data models using Databricks, dbt, Airflow and BI tools. Lead data governance, observability, and self-serve analytics initiatives; partner with data scientists, product and business stakeholders; mentor engineers and drive enterprise-wide data platform and architecture decisions to enable reliable, governed, and AI-enabled data products.

Provide strategic commercial and privacy legal counsel to go-to-market teams. Lead complex negotiations for MSAs, SaaS/PaaS, SOWs, reseller and public sector contracts; build scalable contracting frameworks and playbooks; embed privacy into deals (GDPR/UK GDPR/CPPA); mentor junior lawyers; advise on AI governance and cross-border regulatory issues; partner with Sales, Finance, Product, Security, and external stakeholders.

Lead product strategy and roadmap for high-priority platform areas (creator tooling, AI-powered assessment, enterprise integrations). Own end-to-end content creation experience, drive AI-enabled features, translate customer insights into scalable solutions, lead execution from ideation to launch, measure outcomes, partner cross-functionally with Engineering/Design/Data, and mentor peers to build a high-performing product organization.

Lead and scale a global Deal Desk team (5–10) to support Enterprise Sales with pricing governance, quote approvals, complex deal structuring, and commercial policy. Drive operational excellence, CPQ/Salesforce approval frameworks, analytics, cross-functional alignment, and continuous improvement to enable revenue growth and seller productivity.

Drive operational efficiency for partner account management by identifying workflow bottlenecks, implementing automations (including GenAI), managing technical projects, establishing SOPs and metrics, and leading change across cross-functional teams to scale partner content launches and account operations.

Lead complex SaaS deal structuring, advise Sales/Finance/Legal on pricing, revenue recognition, and order management. Improve quote-to-cash operations, drive scalable governance and process enhancements, mentor junior deal desk staff, and support cross-functional system projects (UAT, QTC improvements) to increase deal velocity, compliance, and operational scalability.

Build and scale Coursera’s India channel program: recruit and enable partners serving universities, government, and PSEs; create playbooks, compliance and enablement materials; drive co-sell and partner-led revenue; analyze partner performance; negotiate agreements; and work cross-functionally to resolve issues and run partner business reviews.

Provide senior legal counsel on global privacy laws (with primary focus on US frameworks like CCPA/CPRA), develop and scale privacy program elements, advise on privacy impact assessments, incident response, data subject requests, regulatory engagement, product and AI privacy issues, and mentor privacy and legal teams.

Manage and grow Coursera's Strategic Content portfolio through SEO/AEO/GEO-optimized content strategy and creation. Analyze performance using data and visualization tools, identify optimization opportunities, execute cross-functional content initiatives (including video and emerging search tech), and scale content leverage across channels to drive traffic, engagement, and business outcomes.

Serve as strategic integrator for the Chief Data Officer, translating company strategy into operating systems, driving cross-functional alignment, and designing frameworks for planning, governance, and performance tracking. Oversee strategic projects, partner with People/Finance/Admin, lead engagement and internal communications, facilitate senior meetings, and represent the CDO to remove friction and accelerate decision-making across the Data organization.