Jobs at Udemy

Own a portfolio of complex enterprise renewals to protect and expand ARR. Lead end-to-end renewal cycles, negotiate pricing and contracts, maintain accurate forecasts and CRM hygiene, partner cross-functionally, analyze retention and usage data, identify churn risk, and mentor peers to improve renewal outcomes.

Lead analytics for Udemy Japan partnerships: build and maintain KPIs and dashboards, perform in-depth business and partner analyses, support forecasting and partner-facing events, and provide data-driven insights to sales, leadership, and global partner operations to drive regional revenue growth.

Manage a portfolio of 150+ enterprise SaaS renewals, drive on-time retention and dollar-over-dollar renewals, negotiate terms with procurement, prepare proposals and contracts, collaborate with sales, customer success, finance and legal, forecast in SFDC, and promote upsells alongside account executives.

The Senior Sales & Solutions Engineer will assist Account Executives in driving enterprise sales, managing technical evaluations, and ensuring customer satisfaction through effective solutioning and communication.

Review SaaS contracts in Salesforce for ASC 606 issues; process and allocate subscription revenue in NetSuite using SSP and the Advanced Revenue Module; book month-end revenue entries and reconcile revenue subledgers to the GL; investigate and resolve reconciliation differences; coordinate with billings/collections, sales/deal desk, and external auditors; support revenue process improvements and automation projects.

Senior in-house lawyer owning negotiation and drafting of complex B2B technology, channel, GSI, alliance, SaaS and API agreements; advise GTM, Product, and Sales on deal structure, AI/data-sharing, privacy (GDPR), product commercialization, and scalable partner frameworks; build templates, playbooks, and contract tooling and support legal operations and cross-functional policy.

Provide strategic commercial and privacy legal counsel to go-to-market teams; negotiate and close complex agreements (MSAs, SaaS, PaaS, SOWs, public sector); design scalable contracting frameworks; lead privacy integration into commercial deals; mentor junior lawyers; advise on AI governance and cross-border regulatory issues; develop training and foster relationships with clients, partners, and regulators.