Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the Role:Affirm is reinventing credit to deliver honest, flexible payment options without hidden fees. As Director, Platform Accounts Management, you will lead a strategic commercial organization responsible for growing and strengthening platform partnerships. You’ll shape strategy, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.
What You’ll Do:- Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships.
- Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals
- Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio
- Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value
- Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities
- Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution
- Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics
- Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience
- Partner cross-functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale
- You bring deep commercial leadership experience, strong people leadership skills, and the ability to influence outcomes across teams and organizations.
- 12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles
- Experience influencing organizational strategy, operating models, and cross-functional decision-making in multi-layered customer-facing organizations in high growth or complex environments
- Demonstrated ability to build alignment across cross-functional teams and navigate competing priorities with clarity and empathy
- Proven ability to shape strategy, influence senior stakeholders, and drive measurable business outcomes across large enterprise partnerships
- Strong business judgment and analytical thinking, with experience solving complex, undefined problems and making decisions with long-term impact
- Exceptional communication and relationship-building skills, including experience engaging with executives, negotiating priorities, and influencing without direct authority
- Experience in fintech, platforms, payments, commerce, SaaS, or other technology-driven industries is preferred
Pay Grade - O
Equity Grade - 12
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $275,000 - $350,000
USA On Target Earnings (all other U.S. states) per year: $243,750 - $318,750
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Skills Required
- 12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles
- Proven experience leading and developing high-performing teams and strong people leadership skills
- Experience setting vision and strategy for account management across portfolios and aligning to company and commercial goals
- Track record driving portfolio performance across retention, growth, product adoption, and operational health
- Experience influencing organizational strategy, operating models, and cross-functional decision-making in multi-layered customer-facing organizations
- Strong business judgment and analytical thinking; ability to solve complex, undefined problems and make long-term impact decisions
- Exceptional communication and relationship-building skills, including executive engagement, negotiating priorities, and influencing without direct authority
- Ability to build scalable operating models, business rhythms, and performance frameworks to improve organizational effectiveness
- Experience in fintech, platforms, payments, commerce, or SaaS
What the Team is Saying
Affirm Compensation & Benefits Highlights
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Healthcare Strength — Benefits include comprehensive medical, dental, vision, and robust mental‑health programs, with $0 employee medical premiums for certain plans. Feedback suggests this combination makes coverage both strong and cost‑effective.
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Parental & Family Support — Birth and non‑birth parents receive 18 weeks of fully paid leave plus a four‑week, full‑pay return‑to‑work transition, alongside family‑planning support. Feedback suggests these policies are a standout strength for those planning or growing families.
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Leave & Time Off Breadth — Generous/flexible PTO is augmented by 20 company‑wide Away Days and additional options like “Life Happens Leave.” Feedback suggests the mix enables both collective recharge and personal time away.
Affirm Insights
What We Do
At Affirm, we help people say yes to the things that matter with flexible, transparent ways to pay over time. No hidden fees, no compound interest, and no fine print—just a smarter way to spend.
Why Work With Us
Who is an Affirmer? /noun/ Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.
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Affirm Offices
Remote Workspace
Employees work remotely.
Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.
