With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.
We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets.
Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together.
If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you.
Reporting to the SVP of People, you’ll lead a global team supporting a workforce of 600+ employees across 20+ countries, while partnering closely with internal stakeholders. This is a high-impact leadership role for someone who can roll up their sleeves, think strategically, and build for scale.
What you'll do
- Lead, mentor, and scale a global people operations team that looks after:
HRIS administration and optimization (Rippling)
Payroll operations and vendor management
Employment compliance
Employee mobility, visas, and immigration processes
Day-to-day people operations and employee support (Jira)
- Own the operations that power the employee experience across the lifecycle–define and meet SLAs for people ops requests, drive high CSAT, and optimize the employee journey from onboarding to offboarding
- Design scalable processes, policies, and operating models that can grow with the business
- Act as a trusted advisor to senior leaders on people operations risks, tradeoffs, process improvements, and best practices
- Ensure strong controls, documentation, and audit readiness across payroll, compliance, and employee data
- Partner with leaders in other people-related areas as needed–e.g., employee relations, total rewards, talent development
- Play a key role in M&A integration, including due diligence, employee data migration, payroll and compliance alignment, and change management
What you'll bring
- 8+ years of people operations experience, with a strong leadership track record of managing and developing distributed teams
- Proven experience scaling people operations in a globally dispersed, mid-sized company (500–1,000 employees), preferably with some M&A experience
- Proven ability to navigate and manage diverse employment laws, cultural nuances, and HR best practices across APAC and EMEA
- Strong track record of building SLA- and CSAT-driven service models, with a mindset of operational excellence and employee satisfaction
- Demonstrated success in influencing and driving action in a highly cross-functional environment, bridging cultures and teams across time zones
- Strong strategic thinking skills paired with a roll-up-your-sleeves mindset
- Excellent communication and collaboration skills
- Tech savvy, with experience using AI, Google Workspace, Slack, and a breadth of HRIS platforms (experience with Rippling is nice to have)
Skills Required
- 8+ years of people operations experience
- Strong leadership track record managing and developing distributed teams
- Proven experience scaling people operations in a globally dispersed, mid-sized company (500-1,000 employees)
- Experience navigating and managing employment laws and HR best practices across APAC and EMEA
- Experience owning payroll operations and vendor management with strong controls and audit readiness
- Experience with employee mobility, visas, and immigration processes
- HRIS administration and optimization experience (experience with Rippling is nice to have)
- Experience using Jira for day-to-day people operations and employee support workflows
- Tech savvy with experience using AI, Google Workspace, and Slack
- Proven ability to build SLA- and CSAT-driven service models and improve employee experience
- Experience influencing and driving action across cross-functional and distributed teams
- Experience participating in M&A integration including due diligence, employee data migration, payroll and compliance alignment
- Excellent communication and collaboration skills
- Strong strategic thinking paired with a hands-on, roll-up-your-sleeves mindset
What We Do
Coda leads in commerce solutions and out-of-app monetization. Since 2011, we’ve accelerated growth for our partners by expanding their global reach and deepening customer engagement. Trusted by over 300 publishers—including Activision, Electronic Arts, Moonton, and Riot Games—we maximize revenue with solutions like Custom Commerce, Codapay, Codashop, and Distribution. By connecting our partners to more than 90% of the world's preferred payment methods, we unlock access to over 200M paying customers worldwide. Headquartered in Singapore with a team of 400+, Coda has earned recognition as a 2023 APAC High Growth Company by the Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader in Fortune’s Fintech Innovation Asia list (2024), and featured in The Straits Times Fastest Growing Fintechs (2024)
