Director, People Operations, ROCK

Posted 5 Days Ago
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Detroit, MI, USA
In-Office
Senior level
Fintech • Financial Services
Helping clients achieve homeownership and financial freedom with simple, fast and trusted digital solutions.
The Role
Serve as strategic HR leader overseeing Compensation, Benefits, Talent Acquisition, HRIS, and People Operations. Design and scale compensation philosophy, job architecture, HR systems, governance, processes, and metrics. Partner cross-functionally to support organizational design, workforce planning, change management, and HR operational excellence while leading a Total Rewards and HR operations team.
Summary Generated by Built In

Minimum Qualifications

  • 8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards

  • Bachelor’s degree in human resources, business administration, or related field

  • Demonstrated experience leading multiple HR functions (e.g., Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)

  • Experience supporting organizational change, transformation, or HR systems implementations

  • Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations

  • Experience working with HRIS platforms

Preferred Qualifications

  • 10 years of HR leadership experience in complex or multi-entity environments

  • Master’s degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)

  • Experience building or scaling HR functions in high-growth or evolving organizations

  • Deep expertise in integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy

  • Experience with Workday or similar HRIS implementation and optimization efforts

  • Strong background in process design, automation, and HR operational excellence

Job Summary

The Director, People Operations, ROCK, serves as a strategic HR leader responsible for overseeing Compensation, Benefits, Talent Acquisition, HRIS, and broader people operations programs. This role will partner with HR and business leadership to design and scale a modern HR function during a period of organizational growth and transformation.  The role is accountable for developing scalable programs, implementing job architecture and compensation strategies, optimizing HR systems, and establishing governance and operational rigor across all people functions.

Responsibilities

  • Lead the strategy, design, and execution of Compensation, Benefits, Talent Acquisition, HRIS, and People Operations programs

  • Partner with leadership to establish scalable compensation philosophy, job architecture, pay structures, and governance practices

  • Oversee and optimize end-to-end HR processes, including hiring, onboarding, compensation cycles, and employee lifecycle management

  • Drive HR systems strategy and implementation efforts, including Workday or other HRIS platforms, ensuring operational readiness and adoption

  • Design and implement scalable processes, workflows, reporting structures, and data governance across HR functions

  • Partner cross-functionally with Finance, Legal, Recruiting, and business leaders to support enterprise-wide initiatives

  • Lead and develop a high-performing HR operations and Total Rewards team

  • Evaluate and continuously improve HR programs to ensure market competitiveness, operational efficiency, and strong employee experience

  • Support organizational design, workforce planning, and change management initiatives

  • Establish metrics, reporting, and insights to inform decision-making and drive business outcomes

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

Skills Required

  • 8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards
  • Bachelor's degree in human resources, business administration, or related field
  • Demonstrated experience leading multiple HR functions (Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)
  • Experience supporting organizational change, transformation, or HR systems implementations
  • Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations
  • Experience working with HRIS platforms
  • 10 years of HR leadership experience in complex or multi-entity environments
  • Master's degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)
  • Experience building or scaling HR functions in high-growth or evolving organizations
  • Deep expertise integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy
  • Experience with Workday or similar HRIS implementation and optimization efforts
  • Strong background in process design, automation, and HR operational excellence

Rocket Companies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rocket Companies and has not been reviewed or approved by Rocket Companies.

  • Healthcare Strength Coverage includes medical (Blue Cross Blue Shield or Kaiser in CA), dental (Delta Dental), vision (Heritage Vision), life and disability insurance, and employee assistance with no‑cost mental health support. Wellbeing resources extend to pet insurance and on‑site fitness classes.
  • Parental & Family Support Paid leave supports birth, adoption, and fostering, alongside fertility benefits and adoption assistance up to $10,000. Family resources include childcare supports, daycare discounts, and Care.com membership.
  • Leave & Time Off Breadth Paid time off allows up to four weeks in the first year. Time away also includes seven company holidays and additional personal significance days.

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The Company
HQ: Detroit, MI
364 Employees

What We Do

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.

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