As the Director, People Operations, ROCK, you'll serve as a strategic HR leader responsible for overseeing Compensation, Benefits, Talent Acquisition, HRIS, and broader people operations programs. This role will partner with HR and business leadership to design and scale a modern HR function during a period of organizational growth and transformation. The role is accountable for developing scalable programs, implementing job architecture and compensation strategies, optimizing HR systems, and establishing governance and operational rigor across all people functions.
About the role
Lead the strategy, design, and execution of Compensation, Benefits, Talent Acquisition, HRIS, and People Operations programs
Partner with leadership to establish scalable compensation philosophy, job architecture, pay structures, and governance practices
Oversee and optimize end-to-end HR processes, including hiring, onboarding, compensation cycles, and employee lifecycle management
Drive HR systems strategy and implementation efforts, including Workday or other HRIS platforms, ensuring operational readiness and adoption
Design and implement scalable processes, workflows, reporting structures, and data governance across HR functions
Partner cross-functionally with Finance, Legal, Recruiting, and business leaders to support enterprise-wide initiatives
Lead and develop a high-performing HR operations and Total Rewards team
Evaluate and continuously improve HR programs to ensure market competitiveness, operational efficiency, and strong employee experience
Support organizational design, workforce planning, and change management initiatives
Establish metrics, reporting, and insights to inform decision-making and drive business outcomes
About you
Minimum Qualifications
8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards
Bachelor’s degree in human resources, business administration, or related field
Demonstrated experience leading multiple HR functions (e.g., Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)
Experience supporting organizational change, transformation, or HR systems implementations
Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations
Experience working with HRIS platforms
Preferred Qualifications
10 years of HR leadership experience in complex or multi-entity environments
Master’s degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)
Experience building or scaling HR functions in high-growth or evolving organizations
Deep expertise in integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy
Experience with Workday or similar HRIS implementation and optimization efforts
Strong background in process design, automation, and HR operational excellence
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Detroit-based Rock Ventures serves and connects Rocket Mortgage Founder and Cleveland Cavaliers Majority Owner Dan Gilbert’s portfolio of more than 100 companies. The Family of Companies’ mission is to increase growth, innovation and prosperity in the cities in which its thousands of team members live, work, and play. Key initiatives include real estate development, community investments and economic development.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].
Skills Required
- 8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards
- Bachelor's degree in human resources, business administration, or related field
- Demonstrated experience leading multiple HR functions (Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)
- Experience supporting organizational change, transformation, or HR systems implementations
- Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations
- Experience working with HRIS platforms
- 10 years of HR leadership experience in complex or multi-entity environments
- Master's degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)
- Experience building or scaling HR functions in high-growth or evolving organizations
- Deep expertise integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy
- Experience with Workday or similar HRIS implementation and optimization efforts
- Strong background in process design, automation, and HR operational excellence
Rocket Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rocket Companies and has not been reviewed or approved by Rocket Companies.
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Healthcare Strength — Coverage includes medical (Blue Cross Blue Shield or Kaiser in CA), dental (Delta Dental), vision (Heritage Vision), life and disability insurance, and employee assistance with no‑cost mental health support. Wellbeing resources extend to pet insurance and on‑site fitness classes.
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Parental & Family Support — Paid leave supports birth, adoption, and fostering, alongside fertility benefits and adoption assistance up to $10,000. Family resources include childcare supports, daycare discounts, and Care.com membership.
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Leave & Time Off Breadth — Paid time off allows up to four weeks in the first year. Time away also includes seven company holidays and additional personal significance days.
Rocket Companies Insights
What We Do
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.
