Director, People Operations, ROCK

Posted Yesterday
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Detroit, MI, USA
In-Office
Senior level
Fintech • Financial Services
Helping clients achieve homeownership and financial freedom with simple, fast and trusted digital solutions.
The Role
Lead strategy and execution for Compensation, Benefits, Talent Acquisition, HRIS, and People Operations. Partner with leaders to design job architecture, pay structures, and governance. Optimize HR systems and processes, drive HRIS implementations, workforce planning, and change management. Build a high-performing HR operations and Total Rewards team and deliver metrics and insights to support growth.
Summary Generated by Built In
As the Director, People Operations, ROCK, you'll serve as a strategic HR leader responsible for overseeing Compensation, Benefits, Talent Acquisition, HRIS, and broader people operations programs. This role will partner with HR and business leadership to design and scale a modern HR function during a period of organizational growth and transformation. The role is accountable for developing scalable programs, implementing job architecture and compensation strategies, optimizing HR systems, and establishing governance and operational rigor across all people functions.
About the role
  • Lead the strategy, design, and execution of Compensation, Benefits, Talent Acquisition, HRIS, and People Operations programs
  • Partner with leadership to establish scalable compensation philosophy, job architecture, pay structures, and governance practices
  • Oversee and optimize end-to-end HR processes, including hiring, onboarding, compensation cycles, and employee lifecycle management
  • Drive HR systems strategy and implementation efforts, including Workday or other HRIS platforms, ensuring operational readiness and adoption
  • Design and implement scalable processes, workflows, reporting structures, and data governance across HR functions
  • Partner cross-functionally with Finance, Legal, Recruiting, and business leaders to support enterprise-wide initiatives
  • Lead and develop a high-performing HR operations and Total Rewards team
  • Evaluate and continuously improve HR programs to ensure market competitiveness, operational efficiency, and strong employee experience
  • Support organizational design, workforce planning, and change management initiatives
  • Establish metrics, reporting, and insights to inform decision-making and drive business outcomes

About you
Minimum Qualifications
  • 8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards
  • Bachelor's degree in human resources, business administration, or related field
  • Demonstrated experience leading multiple HR functions (e.g., Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)
  • Experience supporting organizational change, transformation, or HR systems implementations
  • Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations
  • Experience working with HRIS platforms

Preferred Qualifications
  • 10 years of HR leadership experience in complex or multi-entity environments
  • Master's degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)
  • Experience building or scaling HR functions in high-growth or evolving organizations
  • Deep expertise in integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy
  • Experience with Workday or similar HRIS implementation and optimization efforts
  • Strong background in process design, automation, and HR operational excellence

What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks .
About us
Detroit-based Rock Ventures serves and connects Rocket Mortgage Founder and Cleveland Cavaliers Majority Owner Dan Gilbert's portfolio of more than 100 companies. The Family of Companies' mission is to increase growth, innovation and prosperity in the cities in which its thousands of team members live, work, and play. Key initiatives include real estate development, community investments and economic development.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected] .

Skills Required

  • 8 years of progressive HR leadership experience, including significant experience in Compensation and Total Rewards
  • Bachelor's degree in human resources, business administration, or related field
  • Demonstrated experience leading multiple HR functions (Compensation, Benefits, Talent Acquisition, HRIS, or People Operations)
  • Experience supporting organizational change, transformation, or HR systems implementations
  • Strong knowledge of compensation strategy, job architecture, pay governance, and HR operations
  • Experience working with HRIS platforms
  • 10 years of HR leadership experience in complex or multi-entity environments
  • Master's degree or relevant certification (e.g., CCP, SHRM-SCP, SPHR)
  • Experience building or scaling HR functions in high-growth or evolving organizations
  • Deep expertise integrating Talent Acquisition, Total Rewards, and HR systems into a cohesive people strategy
  • Experience with Workday or similar HRIS implementation and optimization efforts
  • Strong background in process design, automation, and HR operational excellence

Rocket Companies Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is presented as premium, with medical, dental and vision plans, disability and life insurance, no‑cost mental‑health support, and telehealth, plus access to the Rock Health Collective for on‑site and virtual care. Day‑one eligibility and wellness resources, including fitness options and discounted or no‑cost pharmacy services, are emphasized.
  • Parental & Family Support The package highlights paid parental leave for birth, adoption and fostering, alongside fertility benefits, adoption/foster assistance, and childcare subsidies. Additional supports include Care.com access and family‑focused resources that address varied life stages.
  • Leave & Time Off Breadth Materials reference a generous PTO policy, commonly described as up to four weeks for full‑time team members, plus two personal significance days and seven company holidays. Day‑one benefit eligibility and guidance to verify location‑specific details underscore breadth with some policy variation.

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The Company
HQ: Detroit, Michigan
14,200 Employees
Year Founded: 1985

What We Do

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.

Rocket Companies Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
Company Office Image
HQOne Campus Martius
Cleveland, US
Phoenix, US
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