Associate Employee Relations Specialist

Posted An Hour Ago
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Detroit, MI, USA
In-Office
Junior
Fintech • Financial Services
Helping clients achieve homeownership and financial freedom with simple, fast and trusted digital solutions.
The Role
Support Team Relations Specialists by handling HR administration, conducting interviews, drafting disciplinary and separation documents, managing unemployment claims and ADA/FMLA inquiries, assisting investigations, and covering for specialists as needed to support ~1,000+ team members.
Summary Generated by Built In
As the Associate Team Relations Specialist, you support team members, leaders and the company as a whole, assisting with team member professional and personal concerns and assisting leaders through HR situations. The Associate Team Relations Specialist manages administrative tasks for supported team members, such as managing HR documentation and covering for senior team members as needed.
About the r ole
  • Partner with one - three Team Relations Specialists in supporting an average of 1000+ team members
  • Assist with conducting the orientation program, coordinating community relations volunteer events and planning engagement activities for the team
  • Assist with all behind-the-scenes administrative tasks in support of Team Relations Specialists, including handling and saving performance management documentation and managing the Team Relations Specialist tracking mailbox
  • Conduct stay and exit interviews and identify trends with the Team Relations Specialist and/or leadership
  • Draft written disciplinary action requests such as opportunity letters, separation requests and letters
  • Provide support and/or help facilitate team member engagement meetings such as office hours, town halls, stay interviews, etc.
  • Manage, track and complete unemployment claims, including representing the organization in unemployment hearings as needed
  • Answer team member and leader questions regarding Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), etc. and act independently to move team members forward in the appropriate process as needed
  • Support Team Relations Specialists in conducting internal team member investigations typically by taking notes and asking questions
  • Represent Team Relations in separation meetings as needed
  • Act as an out of office cover for Team Relations Specialists as needed
  • Act as a Team Relations Specialist in covering business headcount for temporary period of time as needed

About y ou
Preferred Qualifications
  • Bachelor's degree or equivalent experience in Business Administrator, Human Resources (HR) or another relevant field
  • Professional certification in HR, such as a Professional in Human Resources (PHR) certification
  • Ability to work after hours to respond and provide guidance on emergency situations

What y ou'll g et
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About u s
Detroit-based Rock Ventures serves and connects Rocket Mortgage Founder and Cleveland Cavaliers Majority Owner Dan Gilbert's portfolio of more than 100 companies. The Family of Companies' mission is to increase growth, innovation and prosperity in the cities in which its thousands of team members live, work, and play. Key initiatives include real estate development, community investments and economic development.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the c ompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The c ompany provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected] .

Skills Required

  • Bachelor's degree or equivalent experience in Business Administration, Human Resources, or relevant field
  • Professional certification in HR (e.g., PHR)
  • Ability to work after hours to respond to emergency situations

Rocket Companies Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is presented as premium, with medical, dental and vision plans, disability and life insurance, no‑cost mental‑health support, and telehealth, plus access to the Rock Health Collective for on‑site and virtual care. Day‑one eligibility and wellness resources, including fitness options and discounted or no‑cost pharmacy services, are emphasized.
  • Parental & Family Support The package highlights paid parental leave for birth, adoption and fostering, alongside fertility benefits, adoption/foster assistance, and childcare subsidies. Additional supports include Care.com access and family‑focused resources that address varied life stages.
  • Leave & Time Off Breadth Materials reference a generous PTO policy, commonly described as up to four weeks for full‑time team members, plus two personal significance days and seven company holidays. Day‑one benefit eligibility and guidance to verify location‑specific details underscore breadth with some policy variation.

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The Company
HQ: Detroit, Michigan
14,200 Employees
Year Founded: 1985

What We Do

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.

Rocket Companies Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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HQOne Campus Martius
Cleveland, US
Phoenix, US
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