Director, People Business Partner

Posted Yesterday
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Harrison, NY, USA
Hybrid
146K-269K Annually
Entry level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads People & Capability strategy for business units, advising senior leaders on organizational effectiveness, talent management, workforce planning, performance, compensation, employee relations, engagement, and change management. Partners with Centers of Excellence and global service teams, supports P&C operations, coaches leaders and employees, manages cross-functional initiatives, and drives people-focused projects in a global matrixed organization.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, People Business Partner
Overview
The Director, People Business Partner (PBP), Services role is a pivotal position designed to support senior leaders with strategic People & Capability (P&C) matters such as organizational effectiveness, talent management, engagement, workforce planning, change management, and coaching/advising, aligning with our company's people strategy and business goals. The Director will closely collaborate with the Security Solutions, Strategy and Operations and the Mastercard Economics Institute.
Some focus areas for this role include creating and implementing the people strategy, consulting with business leaders, performance management, employee coaching, talent management, employee relations, and compensation planning. The Director reports to the Vice President, People Business Partner of Security Solutions (SSO).
The ideal candidate will thrive in a dynamic, global organization that encourages creative thinking. Success in this role requires a future-focused mindset, a collaborative style, and strong execution capabilities.
Role• People Strategy Execution: Execute the people strategy that aligns with the business goals and growth plans.• Talent Management: Lead global talent processes including talent reviews and year-end performance and compensation. Conduct talent assessments and ensure appropriate development plans are in place. • Organizational Design and Development: Advise senior leaders on organizational design, career leveling, and talent development. Execute and support organizational design initiatives. • Employee Support and Engagement: Promote enterprise-wide solutions for learning & development and employee engagement that address critical business needs.• Coaching and Advising: Guide and empower employees and people leaders to utilize our self-service model for general inquiries, while handling complex matters and leading or participating in projects. • Stakeholder Collaboration: Serve as the main contact with Centers of Excellence (COEs) and the Global Business Service Center (GBSC) on program delivery issues. Provide feedback on the effectiveness of P&C programs and initiatives. • P&C Operations: Partner with People Specialists to ensure excellence in delivery of P&C Operations
All About You• Experience managing local P&C initiatives and operations for a market• Demonstrated success when advising and coaching business leaders and other stakeholders on the local P&C environment, market best-practices and all day-to-day people and culture matters.• Demonstrated success building relationships and collaborating with COEs and other key stakeholders.• Ability to work effectively in a highly matrixed organization and develop strong relationships across all levels of the organization.• Successfully led complex cross-functional projects and teams with strong project management skills and the ability to plan, prioritize, and execute. • Demonstrated success building relationships and delivering results on a key strategic initiative.• Strong written and verbal communication skills• Comfort with technology and curiosity to leverage AI and other technologies• Exposure to delivering presentations and engaging with senior leadership.• Experience motivating and building skills within team of direct reports, or a project team or taskforce.• Strong business acumen coupled with efficient project management, execution, and influencing skills• Highly motivated, self-starter with the ability drive the people and culture agenda with speed, agility and quality• Ability to travel domestically and globally, as needed
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.THIS POSTING IS NOT FOR A CURRENT VACANCY, BUT MASTERCARD IS SEEKING RESUMES TO REVIEW IN THE FUTURE WHEN JOBS BECOME AVAILABLE.
Pay Ranges
O'Fallon, Missouri: $146,000 - $234,000 USD
Purchase, New York: $168,000 - $269,000 USD

Skills Required

  • Experience managing local People and Capability initiatives and operations for a market
  • Success advising and coaching business leaders and stakeholders on the local People and Capability environment, market best practices, and day-to-day people and culture matters
  • Success building relationships and collaborating with Centers of Excellence and key stakeholders
  • Ability to work effectively in a highly matrixed organization and build relationships across all organizational levels
  • Experience leading complex cross-functional projects and teams
  • Strong project management, planning, prioritization, and execution skills
  • Success building relationships and delivering results on strategic initiatives
  • Strong written and verbal communication skills
  • Comfort with technology and curiosity to leverage AI and other technologies
  • Experience delivering presentations and engaging with senior leadership
  • Experience motivating and developing direct reports, project teams, or taskforces
  • Strong business acumen, influencing skills, and execution capabilities
  • Ability to drive the people and culture agenda with speed, agility, and quality
  • Ability to travel domestically and globally as needed

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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