Director, Global SME Fleet Product Lead

Posted 2 Days Ago
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Harrison, NY, USA
Hybrid
179K-305K Annually
Expert/Leader
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads the global SME fleet product program, including product strategy, value proposition, operating model, roadmap, partnerships, commercialization, and regional execution. Acts as the global fleet subject matter expert while translating market needs into scalable payment and mobility solutions. Builds business cases, identifies growth opportunities, coordinates cross-functional stakeholders, and manages products through launch and ongoing optimization across Mastercard’s global organization.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Global SME Fleet Product Lead
Overview:
Mastercard's Small and Medium Enterprise (SME) business is focused on enabling small businesses to start, grow and thrive through innovative payment products, solutions and experiences.
The Director, Global SME Fleet Product Lead will be responsible for establishing and launching Mastercard's global SME fleet program, creating a differentiated proposition that addresses the evolving payment, expense management and mobility needs of small businesses.
The role will identify opportunities to strengthen Mastercard's fleet offering for SMEs, develop scalable product propositions and work across regions and functions to accelerate commercialization and growth globally.
Role:• Lead the establishment and launch of Mastercard's global SME Fleet Program, defining the product strategy, program proposition, capabilities, operating model and roadmap for growth
• Define a differentiated SME fleet value proposition, identifying opportunities to strengthen and differentiate Mastercard's fleet offering through new products, capabilities, partnerships and value add-services
• Partner closely with regional teams to understand market needs, build a pipeline of opportunities and translate global strategy into locally relevant solutions
• Serve as the global SME subject matter expert for fleet, representing the SME perspective across broader Mastercard fleet initiatives and ensuring the needs of small businesses are incorporated into product roadmaps and development
All About You:• Strong experience in product management, product strategy, payments and commercial cards (preferably small business or mid-market)• Direct experience in fleet payments, fleet cards or the broader fleet and mobility ecosystem is highly valued and strongly preferred• Technically and analytically minded, with the ability to size market opportunities, develop robust business cases and use data and insights to inform product decisions and priorities• Demonstrated experience building or launching new products and propositions, and steering them through end-to-end product development lifecycles, from concept and strategy through launch and ongoing optimization• Strong ability to translate customer market needs into scalable product strategies and roadmaps• Experience leading complex, cross-functional initiatives across multiple stakeholders, markets or regions• Commercially minded, with the ability to identify growth opportunities, build business cases and drive commercial outcomes• Strong communication and influencing skills, with the ability to engage effectively with senior internal stakeholders, customers and external partners• Comfortable operating in a global matrixed organization and driving progress through influence and collaboration
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/06/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.
Pay Ranges
Purchase, New York: $179,000 - $305,000 USD

Skills Required

  • Strong experience in product management and product strategy
  • Experience with payments and commercial cards, preferably in small business or mid-market segments
  • Direct experience in fleet payments, fleet cards, or the fleet and mobility ecosystem
  • Technical and analytical ability to size market opportunities, develop business cases, and use data to inform product decisions
  • Experience building or launching new products and propositions through end-to-end product development lifecycles
  • Ability to translate customer and market needs into scalable product strategies and roadmaps
  • Experience leading complex, cross-functional initiatives across multiple stakeholders, markets, or regions
  • Commercial mindset with ability to identify growth opportunities, build business cases, and drive commercial outcomes
  • Strong communication and influencing skills with senior stakeholders, customers, and external partners
  • Ability to operate in a global matrixed organization and drive progress through influence and collaboration

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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